Administrative Assistant CV
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Legal Administrative Assistant/Real Estate CV
Work Experience
Legal Administrative Assistant/Real Estate
Keller Williams Referred Urban Realty - Toronto, ON
2005 to 2015
Opened confidential client files
Prepared documents for real estate transactions including residential purchases, sales and mortgages
Closed real estate transactions
Prepared cheques and completed banking for closings of real estate transactions
Fostered repeat business through the consistent provision of excellent customer Service
Reporting to clients and financial institutions following closings
Legal Administrative Assistant/Real Estate
Kinkora Solutions - Markham, ON
1999 to 2005
Opened files and prepared documents for real estate transactions including residential purchases, sales and mortgages
Provided friendly, knowledgeable and efficient customer service
Reporting to clients and financial institutions following closings
Administrative Assistant/Marketing Contract
Senior Manager of Finance & Business Development - Medtronic Inc
1996 to 1999
Assembled marketing packages to be sent to sponsors
Typed correspondence as needed
Assisted with event planning of World Regatta
Welcomed rowers, participants and sponsors and co-ordinated volunteer activities
Education
Universität Mannheim
January 1992 to June 1997
Highlights of qualifications
Accurate and detail oriented
Self-starter who shows initiative and can represent a business in a professional manner
Accurate data entry skills and computer literate; Windows 10, Microsoft Word, PC Law (Accounting Software), Word Perfect and Keyboarding 70 wpm
Comfortable with new technology and learn computer programs quickly
Proven ability to meet deadlines and manage a large and varied workload
Committed to delivering top quality Customer Service.
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| Administrative Assistants. Photo : ElenaB. |
Administrative Assistant CV
More than 15 years of successful experience in customer service with recognized strengths in account maintenance, problem-solving and staff support.
Possess solid computer skills.
Team player.
Excellent working knowledge using both PC and Mac systems;
Microsoft Word/Office, WordPerfect and PowerPoint.
Work Experience
Administrative Assistant
PacWest Printing
Star Valley, AZ
2008 to 2012
Managed multiple phone lines w/ high volume of incoming calls
Filtered e-mail and prioritized customer/client correspondence
Quickly and effectively solved customer challenges
Prepared invoices and monitored account reconciliation
Arranged and tracked the international shipment of large offset printing equipment to the States and overseas
The Rimside Grill, Pine, AZ
Server/Bartender - Customer Service Professional
Top-producing Realtor
White Water Realty
San Clemente, CA
2007 to 2008
Orange County
Produced yearly sales figures in the millions
24 hour client support/troubleshooting
Transaction coordination to ensure a smooth close of Escrow
Developed and created marketing and advertising strategies
Created listing brochures for the majority of fellow colleagues
Doubled as the office manager where I revamped the 25 year old website and recreated all marketing materials for the office's ocean-front display cabinet.
1997-2006
Server/Bartender
Peppino's Inc.
Lake Forest, CA
Responsibilities
After transferring from a Denny's here in AZ to an Irvine, CA location in 1990 - I continued in the restaurant industry for nearly 15 years before entering the real estate industry. I would consider any position that an employer may feel I would be eligible for. Thank you for your consideration.
Education
Medical Assistant Certificate in Medical
GCC - Payson, AZ
2011 to 2013
AZ Dept. of Real Estate Cerificate in Real Estate
Gila Community College - Payson, AZ
2013
Orange Coast & Saddleback College
1989 to 1991
ADMINISTRATIVE ASSISTANT CV
~Providing Excellence in Operations and Administrative Support to Meet Business Needs~
➢ Over 6+ years of success maintaining the business, administrative, and operational effectiveness of fast-paced, high stress environments.
➢ Consistently praised for efficient handling of administrative and business duties that drive the success of the organization.
➢ Demonstrated proficiency in operations management, team leadership, and internal/external client support.
➢ Respected by managers and colleagues as a motivated team leader with a strong work ethic and tenacious troubleshooting skills.
➢ React calmly and effectively in emergency situations, and use critical thinking skills to reconcile all customer service issues.
Areas of Expertise include:
Operations Management • Customer Service • Bilingual
Client Support • Troubleshooting • Strong Work Ethic
Job Knowledge Retention • Office Administration • Management Support
Administrative Effectiveness • Human Resources • Team Leadership & Motivation
Microsoft Office Suite • Technical Documentation • Critical Thinking
Data Entry • Scheduling & Planning • Operational Excellence
Work Experience
Real Estate Leasing Agent
ANCHOR ASSOCIATES GROUP, INC
New York, NY
2014 to Present
Scouted for tenants in residential areas. Provided useful information to prospective clients about the property, community, and schedule visits to show the facilities. Performed research, studied trends and inventory, and gathered data for increased product knowledge.
Selected Achievements & Projects:
Managed the lists of available New York City residential properties for prospective renters using online platforms, including Realtyx, OLR, StreetEasy, and Property Shark.
Responded to and addressed client and supplier inquiries.
Prepared leasing documents to maximize deals.
Effectively negotiated leasing terms with management companies and ensured all necessary documentation was in place for a smooth transaction.
Landed a big contract, worth $10K commission, in the first deal for the company.
Tracked clients and lead generation in Excel, highly organized, and attentive to detail.
Followed up regularly with customers and clients.
Maintained efficiency in business operations by organizing time, scheduling, and contacts.
Internship
RCC VENTURES LLC
New York, NY
2013 to 2014
Responsible for communicating with potential clients pertaining to potential funding opportunities. Originated and developed accounts using Wire Subscription from MoneyCNN. Researched venture-backed technology companies seeking special funding.
Selected Achievements & Projects:
Performed heavy data entry and used web-based tools to obtain data and key contacts.
Interviewed mid-market, private equity, and venture-backed businesses to arrange optimized funding solutions.
Sales Associate
SHALLY DIAMONDS, INC
New York, NY
2007 to 2009
Successfully operated a high-volume jewelry store, building relationships with new and existing clientele. Managed company marketing campaigns and grew the customer base, using a variety of social media outlets including Facebook, Twitter, Tumblr, and email.
Selected Achievements & Projects:
Educated new customers utilizing an excellent knowledge of loose diamonds and fine jewelry.
Worked flexible hours to meet the clients schedule, including late nights, early morning, and other times as requested to close the deal.
Cash Register SupervIsor
CENTURY
New York, NY
2006 to 2007
Managed the overall cash register operations in this high-volume retail establishment. Consistently performed well under pressure, in a high-stress environment. Provided excellent customer service by accurately assessing situations and formulating innovative solutions to make clients happy.
Selected Achievements & Projects:
Managed 5 to 7 Cashiers at one time.
Built a reputation of successfully working with previously unhappy clients.
Cross functional ability to work in different departments as needed.
Successfully trained new Cashiers.
Protected company assets from both internal and external losses.
Education
Bachelor of Business Administration in Business Management
Baruch College, Zicklin School of Business - New York, NY
2011
Certificate in English as a Second Language
American Institute - New York, NY
2006 to 2008
Bachelor of Business Administration in International Economics
Astrakhan State University
2007
Office of University Life
Administrative Assistant CV
Work Experience
Image Editing Specialist
Pearson Education
Cedar Rapids, IA
January 2014 to Present
Responsibilities
Edit images that had been scanned into the computer. Checking for accuracy. Must be an avid typist, as well as strict attention to detail, as these are students test information we are editing.
Accomplishments
I always had excellent typing / editing results.
Skills Used
Attention to detail, accuracy, being an avid typist. Ability to work in a team-oriented environment, yet also to work independently to get the work completed.
Administrative Assistant
Mount Mercy University
Cedar Rapids, IA
March 2013 to March 2013
Duties: In the Admissions Office - The use of MS Office, Internet, Power Campus, Answering a multi-line phone. transferring calls, creating documents. Provide exceptional, Professional, and friendly people skills. Ability to multi-task and be organized and very detail oriented. Able to prioritize projects quickly, and with efficiency. (This was a 6-Week assignment that I successfully completed)
Part-Time Clerk Typist
Linn County MHDD
Cedar Rapids, IA
March 2010 to October 2012
Duties: The use of MS Office, Internet, Intranet, filing, copying faxing, answering a multi-Line phone, transferring calls, proofing documents, creating documents, and provide Exceptional and professional communication and people skills. Ability to multi-task and Being organized and very detail oriented is of utmost importance. Maintain strict Confidentiality in regards to privacy rules and regulations. (Laid off due to budget cuts)
Also To hand
Linn County MHDD
Cedar Rapids, IA
February 2011 to July 2012
Part-time Direct Service Professional- Cedar Rapids, IA
Duties: Work with children and young adults with special needs / developmental Disabilities and their families. Ability to multi-task, be flexible with schedules and Activities, be able to work with a variety of personalities / developmental disabilities. Also To hand in paperwork in a timely manner, while adhering to privacy rules / regulations as Well as those of Medicaid. (Left due to seeking a professional office setting)
Clerk Typist
Linn County Public Health
Cedar Rapids, IA
January 2010 to March 2010
A 6 week assignment while a lady was on medical leave. Duties: The use of Microsoft Office, Internet, Intranet, help walk in customers, filing, Scanning, copying, faxing, answering a multi-line phone, transferring calls, and provide Exceptional and professional communication and people skills. Ability to multi-task and be organized and very detail oriented was of utmost importance. (I successfully completed the 6-week assignment)
Customer Service / Clerical positions -Duties
Several Short-Term
August 2007 to January 2010
Professional and exceptional Communication skills, use of MS Office, and organizational skills. Strong attention to Detail. Proper use of time and tasks to meet deadlines. Precise listening skills. Excellent Data entry skills. Ability to work in a team-oriented environment.
Order Processing Agent
Norwood Souvenir
Cedar Rapids, IA
February 2006 to August 2007
The use of MS Office, Internet, Proficiently and accurately key in orders. Cooperatively Work with others in the team. Proper utilization of time and tasks to meet deadlines. Key In orders with great attention to detail on every order. Ability to multi-task a must.
Communication Assistant
UR Relay, Inc
Cedar Rapids, IA
Duties: Patient listening skills, ability to key in spoken information verbatim.
Expert knowledge in communication and word processing.
Customer Service Representative
Apria Healthcare
Marion, IA
June 2004 to March 2005
Duties: Use of MS Office. Ability to multi-task efficiently, adhere to deadlines, assist Walk-in customers, excellent data entry skills, professional, and well organized.
Principal Financial - Patient Account Representative
Downsized
Hiawatha, IA
May 2001 to March 2004
IA Duties: Effective and precise listening skills, focus on customer and understand
Their concerns, quickly grasp difficult situations and turn them into a positive.
Education
B.A. in English
University of Northern Iowa - Cedar Falls, IA
May 1995 to December 1997
Music Therapy
Wartburg College - Waverly, IA
September 1993 to May 1995
Administrative Assistant
Highly motivated Executive Assistant with proficiency in verbal and written communication skills and an expertise in Microsoft Word, PowerPoint, Excel, Outlook.
Work Experience
Internship/training Insurance Agent
Primerica Insurance
Hawthrone, CA
March 2010 to Present
Responsibilities
In training to learn all about Insurance selling Car insurance policies, Homeowners policies,relieve debt training, passing California test to sell Life insurance policies.
Accomplishments
Constant studying and working on sales training.
Skills Used
Working to pass California State Insurance Board to get a Insurance license
Administrative Assistant - Ground Systems Program
Northrop Grumman Corporation
Redondo Beach, CA
June 2001 to February 2010
Worked on Special Project with Program Managers and 85 technical staff members.
Provided administrative and advisory support, schedule appointments, handle phone calls, prepare time-sensitive information, and work extensively on various computer programs.
Maintained Security Reports and Badge Records for Space Technology Strategy Systems handled personnel, and external customers.
Ordered and maintained inventory of general office and equipment supplies, overall office support for supplies, equipment, and presentation materials.
Administrative Assistant - Director Manager of Ground Station Systems
TRW Components International
Torrance, CA
July 1990 to June 2001
Provided administrative support to Director and 9 Technical Staff schedule appointments.
Arranged travel domestic, international and business vouchers and worked extensively on travel and expenses.
oordinated and manage international meetings, and conference schedules of staff, and international customers.
Orchestrated business luncheon for international customers and other professional functions.
Administrative Secretary - Defense Dissemination Program Office and Project West Wing
The Aerospace Corporation
El Segundo, CA
January 1986 to January 1990
El Segundo, CA 1/1986 - 1/1994
Administrative Secretary - Defense Dissemination Program Office and Project West Wing
Provided administrative support to Director Defense Dissemination Program, with a staff 14 Engineers, and Air Force Program Office.
Administrated support and managed scheduling staff and meetings.
Processed travel coordination domestic and foreign, and business expense vouchers.
Prepared correspondence, classified technical reports, graphs and charts.
Interacted support w/Air Force, and customers on Engineering User Conferences.
Education
B.S. in Business Administration
Chapman University -
Orange, CA
1981 to 1986
Skills
New Horizon Computer School, Culver City, CA Certificates, Microsoft Word,Outlook,Excel,PowerPoint, Access.
Bilingual Administrative Assistant
A competent professional with over 15 years of experience in the administrative/clerical sector with the ability to work efficiently in a team environment and independently.
Work Experience
Administrative Assistant
Gibbs College
Cranston, RI
January 1999 to Present
Prepared invoices, reports, memos, letters, schedules, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Read/analyzed incoming memos, submissions, and reports to determine their significance and distribution.
Opened, sorted, and distributed incoming correspondence, including faxes and email.
Filed and retrieved corporate documents, records, and reports.
Greeted visitors and determined whether they should be given access to specific individuals.
Administrative Assistant
United States Postal Service
Springfield, MA
January 1990 to December 1998
Prepared and distributed incoming/outgoing mail throughout facility.
Keyed, boxed, and dispatched prepared mail, breaking down incoming mail to other conveying units.
Trained, monitored, and evaluated performance of non-career employees (casuals).
Answered telephone inquiries for customers, processed daily transactions and provided superior customer service.
Bilingual Receptionist/Administrative Assistant to CEO
Cardinal McCloskey Children and Family Service
Bronx, NY
January 1979 to December 1988
Created memorandums. Prepared dictation and transcribed.
Produced home studies - children's family history profiles to current status.
Managed 20 line switch board. Screened and directed calls to appropriate parties.
Successfully and accurately, executed oral and written translation, interpreted contracts, legal documents, and memorandums between social workers and clients.
Performed light accounting - petty cash and payroll.
Managed itineraries, travel arrangements, and calendars for CEO and one other senior executive.
Education
Certificate
Pace University - New York, NY
Certificate
Gibbs College - Cranston, RI
Certificate
SCS Business & Technical Institute - Bronx, NY
Certificate
Interboro Institute - New York, NY
Certifications
Data Entry Operations
Secretarial Studies
Fire Safety Director
Additional Information
SKILLS:
Computer Skills: Word, Excel, Access, PowerPoint, and Publisher. Typing Speed: 60 wpm.
Administrative Assistant Position
To obtain a position that will enable me to use my skills, experience, and ability to work well with people.
Work Experience
Administrative Assistant
Coldwell Banker
Chicago, IL
September 2010 to April 2016
Review and log contracts.
Use paperless cloud system for all transactions.
Handle escrow money and closing checks using online scan system.
Complete closing packet requests.
Use internal numbering file system.
Assist Managing Broker.
Process invoices.
Follow up with outstanding balances and closing dates.
Regional Marketing Coordinator
Coldwell Banker
Hinsdale, IL
October 2004 to September 2010
Creative design of marketing materials and communications on regional, office and individual levels.
Build consistency; providing support and training to marketing staff.
Develop individual brands and marketing strategy for real estate agents.
Create and provide marketing materials promoting events, company, staff and growth.
Provide agent development training on regional, office and individual levels.
Support of the regions' recruiting efforts.
Manage regional Facebook Page.
Support two regional managers.
Fill in for executive office administrator.
Design monthly newsletter to be distributed across the region.
Profile development using key words for enhanced search engine optimization.
Working both individually and as a team.
Responsible for creative production and distribution of print/direct mail marketing, social media marketing, email marketing, online marketing, advertising/copy, personal marketing/branding/logo, newsletters, monthly recognition, and market action/production reports.
Administrative Assistant
Coldwell Banker
Orland Park, IL
May 1999 to September 2008
Process, update and maintain real estate paperwork and files.
Design and print flyers and postcards for distribution.
Assist manager in recruiting efforts.
Pull market and production reports.
Use internal numbering file system.
Import, export and edit databases.
Write profiles using key words for enhanced search engine optimization.
Manage office Facebook page; research and generate real estate related for posts.
Offer one-on-one and group training.
Receptionist
Coldwell Banker
Orland Park, IL
July 1997 to April 1999
Answer phones on multiple-line switchboard and direct calls.
Maintain and organize files.
Greet visitors, keep reception area neat.
Act as back up to office administrators as needed.
Education
Business Subjects
Moraine Valley Community College -
Palos Heights, IL
1997 to 2001
Diploma in Business Subjects
Victor J. Andrew High School -
Tinley Park, IL
May 2006
Skills
Excellent communication skills, strong flexibility and loyalty, determined work ethic, highly organized, efficient and creative. Experience working individually and with a team. Proficient in Microsoft Office, Adobe Creative Suite; InDesign and Photoshop.
Responsible Administrative Assistant CV
Work Experience
Editing Revenue Processing Division State Comptroller's Office
Evins Personnel
Austin, TX
2013 to 2016
Responsibilities
Edit Long & Short Form Sales Tax Reports, Process Mail
Accomplishments
Completed tasks on schedule, Recovered Revenue
Front Desk
Career Boosters
Austin, TX
2012 to 2013
Responsibilities
Answer Telephones & Greet Students &GuestsVocational School. Invite Clients & Businesses to
Job Fair Career Boosters; Scheduled Appointments for Admissions Director.
Xerox copies Flyers advertising classes available. Marketing visits Student Job Placement.
Assisted Director & Teachers with Fascmile requests.
Breakroom maintenance, Prepared Coffee, mornings.
Accomplishments
Maintained Front Desk
Skills Used
Customer Service, Scheduling using Outlook Software, Copier & Fascmile
Data Entry Specialist
Express Personnel
Austin, TX
2011 to 2012
Responsibilities
High Volume Data Entry Image Review Image Selection
Accomplishments
Recognized in Top 3 Employees
Maintaining Hourly Quota
URS Tx Tag Project Tx Tag Customer Service Center
CSR Claims
Leading Edge Personnel
Austin, TX
2003 to 2006
Responsibilities
Processed Claims Hurricane IKE Galveston,TX
Accomplishments
Efficiently process Claims
Skills Used
Computer
Showroom Receptionist
Austin Marble
Georgetown, TX
2005 to 2005
Responsibilities
Greet Showroom Customers & assist with Marble Selections. Type all Correspondence & Billing. Dispatch Trucks field. Maintain Showroom
Skills Used
Typing, Filing,Customer Service
File Clerk
Goodwill Temporary Agency -
Austin, TX
2004 to 2005
Jobsite:TCEQ Central File Room
Process & Update New Mail & Records ; Data Entry File Maintenance, Update File Folders,
Labeling Project Central File Room Files;Safety Meetings
Accomplishments
Improved Office Skills in Commercial File
Room.Organized work to efficiently complete schedule.
Skills Used
Typing 65 wpm, Computer processing, Filing
Bookkeeper
M.W.Hail Constr. Inc.
Lampasas, TX
1976 to 1994
Responsibilities
Bookkeeper Concrete & General Construction Projects Central Texas
PR,AP,AR,GL. Est.Corresp.Billing.Sched.Contractor Coordination
Accomplishments
Maintained Construction Office
Skills Used
Bookkeeping, Telephones, Computers
Receptionist Secretary
Citizens State Bank
Lometa, TX
Greet New Customers, Process New Accounts, Assist Officers with Loan Documents, Correspondence Customers.
Filing Customer Files.
Accomplishments
Customer Service
Skills Used
Office Skills
Education
Secretarial
Howard Payne University - Brownwood, TX
Skilled Administrative Assistant CV
Work Experience
Administrative Coordinator
Language Door Inc
Encino, CA
September 2012 to January 2017
As Administrative Coordinator for Language Door Inc. I organized weekly class schedules, performed bookkeeping activities, ordered office supplies and equipment, conducted interviews for potential language instructors, answered emails and phone call inquiries for current and potential students, supervised over thirty language instructors.
Disney College Internship Program -Walt Disney World
Walt Disney World
Orlando, FL
2011 to 2012
As a merchandiser for Walt Disney World, I treated each guest with exceptional customer service, I operated Disney's POS system, organized product display, and stocked merchandise.
Cashier
Goodwill of Southern Rivers Inc
Valdosta, GA
2007 to 2011
As a cashier for Goodwill Industries, I Provide exceptional customer service to guest, cash handling and operating company's POS system, help maintain cleanliness and order of store and also stock and organize merchandise.
Administrative Assistant
Synergy Training and Education Services
Albany, GA
2001 to 2007
As Administrative Assistant for Synergy Training and Education Services, I
Assisted teachers in conducting increased learning experience for students in assigned area, performed a variety of non-instructional duties, administer students' arrival and departure time, carry out supportive and clerical tasks, prepare instructional materials and classroom displays, maintained a neat and arranged classroom and office environment and manage calendars.
Student Library Assistant
Darton College Library
Albany, GA
2000 to 2001
As the Front Desk Library Assistant for Darton State College, I performed general circulation duties, performed basic copy cataloging, checked materials in and out, shelved returned materials, performed cash handling by collecting fines, assisted patrons with computer log-on procedures, shelf-read utilizing Library of Congress call number recognition and bar-coded and stripped new books.
Make photocopies and perform telephone management
Education
Bachelor of Fine Arts in Speech Communication
Valdosta State University -
Valdosta, GA
May 2012
Associate of Arts in Theatre Arts
Valdosta State University -
Valdosta, GA
May 2011
Master of Communications in Media and Marketing
Southern New Hampshire University Online
Highly personable Customer Service Professional with experience in customer service and telephone management within fast paced environments.
Reliable self-starter with a drive for success
Excellent written and verbal communication skills
Extremely productive in a high volume setting
Relevant Skills
Nonverbal communication
Administrative Assistant
Work Experience
Keller Williams Preferred Realty
October 2013 to Present
Provide day to day office administrative assistance to the managing broker as well as to the 35 agents. Manage expense accounts, escrow accounts, and process commissions. Handle personnel files, company marketing, and recruitment efforts.
Results:
Earned Illinois Broker License
Received many great reviews/praises from Brokers and staff since working for the company.
Real Estate Office Administrator
Prospect Equities Premier
January 2011 to October 2013
Provide day to day office administrative assistance to the managing broker as well as to the 77 agents. Manage expense accounts, escrow accounts, and process commissions. Handle personnel files, company marketing, and recruitment efforts.
Results:
Earned pay raise within four months of hire.
Received many great reviews/praises from Brokers since working for the company.
Special Education/EBD Teaching Assistant
Urbana School District
2011 to 2012
Provided instruction and management of the classroom environment while working with students who have emotional and behavioral disorders (EBD).
Results:
Earned experience working with students who require special needs.
Helped children focus on and achieve educational goals set by the primary teacher by simplifying lesson plans and providing alternative learning techniques.
Substitute Teacher
Urbana School District
2010 to 2011
Provided instruction, and management of the classroom environment. Encouraged students to learn in the absence of their regular classroom teacher.
Results:
Earned praises from students and teachers who I've subbed for.
Earned experience working with student who require special needs.
Receptionist
Columbia College Advising Center
2004 to 2010
Provided administrative and student support within busy office. Manage calendars using Timetrade and Outlook software for the College Advising Center faculty. Coordinate the scanning of documents into FEITH database. Interviewed and train student workers.
Results:
Earned "Exceptional" praises on annual reviews for the five years of employment.
Recognized by Advisors and students for high-quality work, organizational strengths, and great customer service delivery.
Excelled within intensive environment, ensuring the accurate and on-time completion of all projects and handling of confidential records.
Graduate Assistant
Columbia College Advising Center
2003 to 2005
Provided training, management, and support to a staff consisting of 7 students. Generated and adjudicated reports on student activity. Managed the budgets for my staff. Coordinated various departmental- sponsored student events. Participated in the restructuring and rewriting of the department policies and procedures.
Results:
Demonstrated the ability to learn and teach new organizational processes, workflows, policies, and procedures with minimal ramp-up time.
Identified student misconduct and counseled students on policy procedure to prevent future recurrences.
Earned promotion after one semester of service as a Resident Assistant due to my ability to work independently as a leader.
Investment Banker
JP Morgan Chase
2001 to 2003
Provided investment opportunities to customers. Generated high sales of banking products (e.g. checking and savings accounts, credit cards, CD's).
Results:
Earned highest test scores on Series 6 and Series 63 investment licensing tests from hiring group.
Successfully sought out new ways for customers to save and earn revenue by profiling accounts and presenting realistic options.
Developed workshops to educate community on investing.
Billing Agent
Danka Office Imaging
1997 to 2000
Handled various billing assignments for diverse accounts (e.g. commercial, government).
Results:
Demonstrated the ability to learn new software, workflows, billing procedures with minimal training time.
Identified billing errors and recovered thousands of dollars in underpayments from vendors. Implemented tracking mechanisms to prevent future recurrences.
Created databases and spreadsheets that improved billing accuracy.
Education
Master of Fine Art in Creative Writing
Columbia College -
Chicago, IL
2013
Bachelors of Art in Marketing Communication
Columbia College
Chicago, IL
2003
Editing Assistant
McDonough, GA
Work Experience
Editing Assistant
Economics Department, Wofford College
August 2011 to Present
Assisting Dr. Smith of the Economics department in the researching, typing and editing of his next book, Vortex of Moral Hazard: Brewing Cauldron of the Meltdown.
Library Assistant
Economics Department, Wofford College
August 2009 to July 2011
Organize, lend and collect books, periodicals, videotapes, and other materials at the circulation desk.
Development Event Intern
Economics Department, Wofford College
Aspen, CO
May 2008 to August 2009
Assisting with the event execution of fundraising events (Socrates Dinner and Summer Celebration) and other events including, luncheons, seminars, and the Aspen Ideas Fest.
Administrative Assistant
Economics Department, Wofford College
Spartanburg, SC
June 2006 to May 2008
Assisted in the research and development of a fabrication shop.
Resident Assistant
Economics Department, Wofford College
June 2004 to May 2006
Enhanced the quality of life in the residence halls by fostering community, providing academic support, and being attentive to safety and security of residents.
Consultant
Wofford College
Spartanburg, SC
February 2001 to May 2004
Responsibilities
Consulted on the feasibility of a local 13-part children's cooking show through the Mungo Center's The Space to: Consult.
Tutor/Mentor
WyzAnt Tutoring
McDonough, GA
May 2000 to December 2000
Responsibilities
Tutored five high school students individually in the subjects of math, organization and history on a weekly basis in order to help them gain academic confidence.
Assistant Stage Manager
Theatre Department, Wofford College
September 1998 to April 2000
Directed and organized a cast of twenty-five actors and crew for nine shows during the production of Everyone Falls in Love with Me: An Evening of Five Short Plays
Childcare Provider
McGarity Academy
McDonough, GA
May 1997 to August 1998
Responsibilities
Cared for and created development activities for six one-year-olds daily.
Supervised and conducted learning activities for twenty elementary and middle school-aged children daily for three hours.
Math Tutor
Ola Middle School
McDonough, GA
September 1988 to April 1990
Responsibilities
Tutored middle school aged children in math twice a week in hour-long sessions to help them grasp mathematical concepts and equations to prepare for standardized testing
Education
BS, BA in Business Economics and Intercultural Studies
Wofford College - Spartanburg, SC
1980 to 1998
Cross-Cultural Communications
Danish Institute of Study Abroad - København
2001 to 2004
Skills
Raiser's Edge, Microsoft Suite, Building Tools
Administrative Assistant CV Sample
Highly motivated Executive Assistant with proficiency in verbal and written communication skills and an expertise in Microsoft Word, PowerPoint, Excel, Outlook.
Work Experience
Internship/training Insurance Agent
Primerica Insurance
Hawthrone, CA
March 2010 to Present
Responsibilities
In training to learn all about Insurance selling Car insurance policies, Homeowners policies,relieve debt training, passing California test to sell Life insurance policies.
Accomplishments
Constant studying and working on sales training.
Skills Used
Working to pass California State Insurance Board to get a Insurance license
Administrative Assistant - Ground Systems Program
Northrop Grumman Corporation
Redondo Beach, CA
June 2001 to February 2010
Worked on Special Project with Program Managers and 85 technical staff members.
Provided administrative and advisory support, schedule appointments, handle phone calls, prepare time-sensitive information, and work extensively on various computer programs.
Maintained Security Reports and Badge Records for Space Technology Strategy Systems handled personnel, and external customers.
Ordered and maintained inventory of general office and equipment supplies, overall office support for supplies, equipment, and presentation materials.
Administrative Assistant - Director Manager of Ground Station Systems
TRW Components International
Torrance, CA
July 1990 to June 2001
Provided administrative support to Director and 9 Technical Staff schedule appointments.
Arranged travel domestic, international and business vouchers and worked extensively on travel and expenses.
oordinated and manage international meetings, and conference schedules of staff, and international customers.
Orchestrated business luncheon for international customers and other professional functions.
Administrative Secretary - Defense Dissemination Program Office and Project West Wing
The Aerospace Corporation
El Segundo, CA
January 1986 to January 1990
El Segundo, CA 1/1986 - 1/1994
Administrative Secretary - Defense Dissemination Program Office and Project West Wing
Provided administrative support to Director Defense Dissemination Program, with a staff 14 Engineers, and Air Force Program Office.
Administrated support and managed scheduling staff and meetings.
Processed travel coordination domestic and foreign, and business expense vouchers.
Prepared correspondence, classified technical reports, graphs and charts.
Interacted support w/Air Force, and customers on Engineering User Conferences.
Education
B.S. in Business Administration
Chapman University -
Orange, CA
1981 to 1986
Skills
New Horizon Computer School, Culver City, CA Certificates, Microsoft Word,Outlook, Excel, PowerPoint, Access
Administrative CV
Office Manager / Administrative Coordinator with 22 years of experience of supporting department / division chiefs: highly organized, exceptional communication skills and proven ability to efficiently handle multiple competing priorities.
Work Experience
Administrative Coordinator
Palmetto Health Quality Collaborative
Columbia, SC
October 2009 to October 2015
Interacts with all levels of corporate staff and maintains the highest level of confidentiality
Adeptly handles all administrative matters including managing multiple executive calendars.
Maintains filing system meeting federal and state requirements for documentation of medical quality business activities.
Maintains Board of Managers and all Committee meeting logs and attendance as well as a Board Motions spreadsheet and monthly meeting materials notebooks.
Organizes multiple meetings, luncheons, travel, prepares minutes, packets and agendas for the Board of Managers and other committees.
Schedules all monthly Board, committee and staff meetings.
Coordinates all correspondence.
Power User of Microsoft Office (Word, Excel, Access, PP and Visio)
Administrative Coordinator
PH-Geriatric Services
Columbia, SC
July 2001 to October 2009
Oversaw arrangements for division meetings in conjunction with multiple conference activities: luncheons, minutes, agendas, etc.
Created Access databases to track and organize departmental statistics
Researched and reviewed information for grant admission to increase clinical opportunities
Adeptly handled all administrative duties
Staff Assistant
PH-Outpatient Rehabilitation Clinic
Columbia, SC
April 1998 to June 2002
Conducted daily clinic operations to ensure optimal patient care
Managed PT and office supplies, managed pool and locker rooms Organized and maintained medical records, admissions and appointments
Responsible for all payroll issues as well as the daily schedule
Collected payments from patient, made deposits and completed all insurance forms
Staff Assistant
PH-Midlands AHEC
Columbia, SC
January 1996 to March 1998
Developed Access database; coordinated program registration, check i, cash collection and deposits for each conference, class and workshop.
Designed and proofed brochures, flyers and program marketing
Coordinated all administrative matters, screened calls, managed calendars, planned meetings and travel arrangements.
Maintained filing system meeting federal and state requirements for documentation of medical education.
Monitored and graded nursing entry exams.
Staff Assistant
PH-Social Work & Discharge Planning
Columbia, SC
May 1990 to December 1995
Supported 20 Social Workers, (payroll, travel and education)
Made patient and family referrals, arranged ambulance transportation, cab vouchers and medications for patients and family members.
Developed nursing home and community care contracts between PH and outside clinical care providers.
Maintained a community referral directory to aid in supporting patients and families to ensure optimum care.
All administrative duties for office operations.
Administrative Coordinator CV
Plan to pursue a Master of Accountancy with a focus in taxation and accounting for small business; with plans to obtain the CPA credential.
Work Experience
Administrative Coordinator - RHA Behavioral Health
Friday Staffing
Asheville, NC
September 2009 to July 2015
Office Coordinator, Families Together, Inc.
Food Stamp Caseworker
Department of Social Services
Pickens, SC
April 2007 to August 2009
Purchasing Coordinator/Executive Assistant
Adecco Staffing
Arden, NC
May 2005 to April 2007
BorgWarner Turbo Systems, Inc .
Achievements:
Dean's list at Western Carolina University; Dean's List at Haywood Community College - 8 semesters
Student Government President
Haywood Community College
1999 to 2005
Education
Associate of Applied Science in Accounting
Haywood Community College
Clyde, NC
May 2015
Associate of Arts
College Transfer
December 2011
BSBA in Accounting
Western Carolina University -
Cullowhee, NC
Computer Skills:
Adept in Microsoft Office365, including Excel, Word, PowerPoint, Access, and Visio.
Proficient in QuickBooks, HR Block and Drake Tax software
Familiar with SAP manufacturing database.
Relevant Course Projects
Administrative Coordinator CV
Administrative Support Professional with thirteen years of progressively responsible experience providing office support to senior executives. Combines excellent organizational skills with hands-on technical knowledge, superior memory for details, and a strong work ethic.
Work Experience
Administrative Coordinator
Johns Hopkins Technology Ventures
Baltimore, MD
May 2011 to Present
Provide administrative support to interim director and
Intellectual Property group.
Transfer IP cases to IPMs and TLAs in InfoEd.
Upload legal correspondence and Official Documents to network drive.
Review, process, and authorize invoices from various law firms using Inteum software.
Enter received checks into InfoEd database.
Order supplies and other inventory for the office with the use of SAP
Utilize department credit card to renew memberships and procure items that can not be purchased with a purchase order or check request.
Administrative Assistant II
University of Maryland
Baltimore, MD
August 2009 to April 2011
Provided administrative support to the Acting Associate Dean and Administration Services Department Staff.
Entered new hires into school's database
Maintained filing system of human resources files
Handled procurement process of lockers for nursing students
Distributed mail correspondence throughout School of Nursing
Performed scheduling and calendar responsibilities.
Completed School of Nursing's annual survey for American Association of
Colleges of Nursing.
Administrative Coordinator
Johns Hopkins, Cancer Research
Baltimore, MD
August 2006 to July 2009
Provided administrative support to three physicians and lab staff in GI Oncology
Division via Kelly Services.
Performed scheduling and calendar responsibilities.
Received and processed payments for CRB and other events, including credit card information, checks, and invoices.
Maintained and ordered lab inventory/supplies.
Reconciled budgets, tracked expenditures, kept track of budget balances for multiple budgets within the department.
Executive Assistant
Mary Kraft
Towson, MD
April 2003 to July 2006
Assigned to St. Joseph Medical Center as Executive Assistant in Emergency Department.
Provided administrative support to Assistant Vice President of Emergency Department, Head Physician of Emergency Department, and Emergency Department staff.
Updated and distributed Daily Census Report for the Hospital.
Performed scheduling and calendaring responsibilities using Outlook.
Performed mail merge of correspondence for patients who left the Emergency Department without treatment.
Assisted with set up of weekly ClairVia Q&A forum.
Recorded minutes for PI Safety Committee and Nursing Leadership Council meetings as well as distributed completed minutes to each committee.
Entered PI Scorecard and Metrics data into graphs for review on the shared drive.
Revised or created forms and documents for the Emergency Department.
Reserved conference rooms for scheduled meetings.
Administrative Coordinator
Johns Hopkins, School Of Public Health Baltimore
Baltimore, MD
February 2001 to March 2003
Provided administrative support to the Center Director and Center Staff
Organized travel, reconciled budgets, & organized events.
Supervised interns and processed their time sheets as well as signed the time sheets of student workers.
Processed mileage reports for field staff and faculty. Communicated with Center for Adolescent Health (CAH) Community Advisory Board members, faculty, and participants to provide information and collect materials.
Performed registration activities for the Center for Adolescent Health (CAH) and other events.
Performed scheduling and calendaring responsibilities.
Received and processed payments for CAH and other events, including credit card information, checks, and invoices.
Assisted with set-up and logistics of CAH and other events.
Used Equitrac system to scan and collect documents and invoices for processing in SAP system.
Entered data into PCRIS system for data collection by Centers for Disease Control.
Assisted with preparation of presentations (i.e. proof-reading, editing and formatting MS Word and PowerPoint materials.
Assembled syllabi, binders, and meeting materials.
Entered course and class materials into Course Plus for professors, teaching assistants, and students.
Filed materials accurately in paper and electronic folders.
Identified and resolved administrative problems and issues.
Analyzed operating practices, processes, and procedures (i.e. record-keeping systems, forms control, and project timelines) to make suggestions for improvement and increased efficiency.
Maintained and ordered Center inventory/supplies.
Responded to general inquiries(e.g. email, and telephone) and direct appropriately.
Interpreted and communicated operating policies.
Handled highly sensitive data for entering into the SPARQ project database.
Handled mass mailing project for NSAM project.
Administrative Coordinator
Kelly services Inc
Baltimore, MD
October 1999 to February 2001
Assigned to School of Public Health in the Center for Adolescent Health
Handled all financial transactions for purchases.
Generated Purchase Orders for all invoices, codes invoices, and submits to Center Administrator.
Posted expenses to project budget sheets.
Provided administrative support to all faculty and staff at Center and represented the Center at monthly administrators' meetings.
Acted as secretary for Community Advisory Board meetings.
Maintained Center mailing list and posted materials on Center website.
Administrative Assistant II
Johns Hopkins, School of Medicine Baltimore
Baltimore, MD
August 1996 to October 1999
Utilized Hopkins One SAP system to process check request, travel reimbursements and process Supply Chain orders.
Intercepted calls from doctors, patients and vendors.
Reconciled budgets, tracked expenditures, kept track of budget balances for multiple budgets within the department.
Processed departmental check requests.
Ordered inventory as necessary for the laboratory via SAP system.
Provided coverage when necessary to other Administrative staff when they were out of the office or away from their desk.
Worked within budgets as a way of determining expenditures for the lab, and figuring out the current balance in each of the budgets.
Tracked, confirmed, received, and delivered departmental packages ordered in SAP.
Assigned to Johns Hopkins Cardiology Research Department as an administrative assistant.
Scheduled appointments on doctors calendars.
Entered purchase orders into Web Req. database.
Assigned to Legg Mason as an administrative assistant for funds marketing department.
Duties included, but were not limited to answering switchboard and routing calls to the right wholesaler.
Updated summary reports in Microsoft Excel Spreadsheet.
Coordinated and scheduled meetings in requested conference rooms.
Assigned to work as a legal secretary in a Judge's chambers for Baltimore City Circuit Court.
Processed Violation of Parole warrants.
Timely filing of Judge's Orders, Opinions, and Judgments.
Interacted with attorneys and their clients concerning their cases before the Judge
Assigned to Towson University Finance Department as a level II administrative assistant to the Chair of the Finance Department
Used PeopleSoft database to enter students into classes.
Ensured that students had required prerequisite classes to enter upper level courses.
Helped maintain sensitive and private information of candidates for the open position as Chair of the Finance Department.
Provided administrative support to professors within the department.
Prepared class materials and slides.
Supervised work study students and assigned work to them.
Assigned to GBMC Weinberg Community Health Center as an administrative assistant in the administration office.
Revised, improved and created administrative forms used by patients, doctors and staff.
Translated documents from English to Spanish using an online translator for Spanish speaking patients.
Legal Secretary
Ahmad & Mirin, L.L.C
Harrisburg, PA
August 1992 to August 1996
Preparation of pre-trial pleadings including:
Interrogatories; Request for Production of Documents Response and Reply Briefs to Summary Judgment.
Drafted legal motions, petitions, memorandums, and briefs.
Increased productivity and lowered cost by implementing an effective strategy for screening and processing clients.
Education
Bachelors of Science in Business Management
JOHNS HOPKINS UNIVERSITY -
Baltimore, MD
SKILLS:
Proficient in:
Windows XP,
MS Word,
Excel,
PeopleSoft
PowerPoint,
Hopkins One SAP
COEUS &
InfoEd
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