Job Interview Questions

Job Interview Questions : What You Can't Be Asked

Sure, you want the job but you don't have to answer every question

Are you frequently sick? Have you ever been arrested? Do you have any addictions? Does stress sometimes affect your ability to be productive? If a job interviewer asks you any of these questions, he or she may have broken the law.

Increasingly, the job interview is becoming a legal minefield. The Equal Employment Opportunity Commission issued 49 pages of new guidelines on how to conduct job interviews without running afoul of federal disability discrimination laws.

The guidelines stemmed from the passage of the 1990 Americans with Disabilities Act (ADA), a landmark civil rights law for the country's disabled population. Employers are critical of many guidelines. Which they believe further muddy an already murky situation. The guidelines do contain some subtle distinctions. Do you drink alcohol?, for example, is permissible. How much alcohol do you drink per week? is not.

An interviewer who is just trying to put an applicant at ease by asking a few personal questions can quickly cross into forbidden territory. How a question is asked can determine whether it is permissable or not. But, in general, any interview question may be considered illegal if it is used to discriminate to to judge a candidate in a manner that is not job-related. Following is layman's guide to some of the things that you can and can't be asked. If you feel you've been discriminated against, you can contact the Equal Employment Opportunity Commission.

Not always you'll need an interview to get a job. Broadway, New York, New York. Photo by Elena.

Can: Emplyers can ask you questions that relate specifically to your ability to perform the job with or without reasonable accommodations. For example, if a job involves lifting weights, you may be asked whether or not you can lift those weights.

Can't: You can't be asked to take any medical or psychological test before being offered a job.

Can: It is permissable to ask how many days you took off work the previous years, since the answer will not necessarily lead you to reveal any hidden disabilities.

Can't: You can't be asked any follow-up questions about a particular disability, even if you volunteer that you took time off from a previous job because of that disability.

Can: You can be asked general questions about minor impairments, such as, Do you have 20/20 vision? If you admit your eyesight is not perfect, however, you do not have to say how bad your eyesight actually is.

Can't: You can't be asked about any addictions you may have.

Can: You can be asked about illegal drug use and required to submit to drug tests. But you can only be asked about legal drug use (alcohol intake, supervised medications, etc.) if the prospective employer believes a positive drug test may have been the result of your taking prescribed medicines.

Can't: The results of tests you've taken to explore your honesty, taste, and habits can't be submitted to psychological analysis.

Can: You can be asked to take a fitness test.

Can't: Your blood pressure or other medical tests can't be taken after a fitness test.

Can: If a conditional offer of a job has been made, you may be required to undergo medical and psychological tests. But the offer can only be withdrawn if as a result of the tests it can be proven that any disability you may have would make you incapable of carrying out the job even after reasonable accommodations were made.

Assistants

Assistants

Assistants differ in their specializations. To illustrate, there exist executive, administrative, legal and even simply personal assistants. Likewise, an assistant manager would contribute to a store’s management alongside the shop’s manager.

Furthermore, just as in almost everything else, professions differ between them. For example, while it is entirely plausible (and has happened on more than one occasion), that a salesperson or sales associate worked their way up to store manager or even commercial director, even despite lacking higher education, other occupations do not offer the same opportunities. For example, a legal assistant cannot become a lawyer or notary without a law degree, regardless of years of practice and experience in administration of legal affairs, or how good and competent he or she is.

A mysterious, otherworldly pilot. Image: © Megan Jorgensen (Elena)

Although the relationship fails to stand across the job market, since many jobs, especially in business and management, state in their employment descriptions that experience equivalent to a degree is an acceptable possibility. Still, as a rule, studies tend to show that better educated and highly skilled individuals earn higher salaries than their less qualified counterparts.

So what are the skills most sought out by employers? Of course, the answer greatly depends on the economy, as well as the field and the position one covets. Notwithstanding, computer, people (interpersonal), organizational and communication competencies seem to be in high demand. Also, writing outstanding CVs (curriculum vitae or resume), cover letters, craftily passing interviews and building a strong professional network all appear to contribute to a successful outcome to the looking for work process

Making the Most of Mutual Funds

Making the Most of Mutual Funds

There are now more funds than stocks. Hardly a week passes that some publication isn`t coming out with its “exclusive rankings” of the best mutual funds ever. Most of the rankings are perfectly legitimate and loaded with useful information. But if you’re the average investor, you needn’t watch your mutual funds as closely as a three-minute egg. On the other hand, neither should your mutual funds be stored untended for years, like fine wines in a cellar. An annual check-up seems about right.

Different kinds of funds have different investment objectives, that’s generally how funds are grouped so that investors can compare apples with apples. But, in truth, the dividing line between categories can be somewhat squishy. Typically, the funds themselves decide what category they belong in – not some independent authority or government agency. And different publications often classify funds in different categories. What exactly, for example, is the difference between a “growth” fund? How different will the investment strategy of one fund be from another? A careful investor will want to understand the fund classification categories. Following is a brief explanation of categories used to compile funds’ rankings.

Aggressive funds: They seek the rapid growth of capital, often through investment in smaller companies and with investment techniques involving greater-than-average-risk, such as frequent trading, leveraging, and short-selling. This category also includes Small Company funds, a type of und that seeks capital appreciation by investing primarily in stocks of small companies, as determined by market capitalisation.

Growth funds: They invest primarily in equity securities. Current income, if it is considered at all, is a secondary objective.

Total return funds: They include Equity Income funds that invest at least 65 percent of assets in equity securities with above average yields, and Growth and Income funds that seek growth of capital and current income as near-equal objectives, primarily by investing in equity securities with above-average yield for appreciation.

International funds: Among the international funds are European stock funds which generally invest at least 65% of assets in equity securities of issuers located outside the United States; Pacific stock funds, which invest primarily in issuers located in countries in the Pacific basin, including Japan, Hong Kong, Malaysia, Singapore, and Australia; and World Stock funds, with holdings in equity securities of issuers located throughout the world, maintaining a percentage of assets (normally 25 to 50 percent) in the Unites States.

Making the most. Illustration by Elena

Speciality funds: This type of fund seeks capital appreciation by investing in equity securities in a single industry of sector, like health, technology, utilities, or natural resources.

Hybrid funds: These have substantial holdings in both stocks and bonds, or hold securities that have characteristics of both stocks and bonds.

Convertible bond funds: They invest primarily in bonds and preferred stocks that can be converted into common stocks.

Corporate bond high-yield funds: This type of fund will generally invest 65 percent or more of its assets in bonds rated below investment grade. The price of these issues generally is affected more by the condition of the issuing company (similar to a stock) than by the interest-rate fluctuation that usually causes bond prices to move up and down.

Corporate bond funds: These funds invest in fixed-income securities, primarily corporate bonds of various quality ratings. This category also includes high Quality Corporate Bonds funds that have at least 65 percent of their holdings in securities rated A or higher.

Government bond general funds: This type of fund invests in a blend of mortgage-backed securities, Treasuries, and agency securities.

Government bond treasury funds: These funds invest at least 80 percent of their assets in U.S. Treasury securities.

Government bond mortgage funds: These funds generally invest 65 percent of their assets in securities that are backed by mortgages.

International bond funds: These funds seek current income with capital appreciation as a secondary objective by investing primarily in bonds denominated in currencies other than the U.S. dollar. These bonds are frequently issued by foreign governments. Also includes Short-Term World Income funds that seek income and a stable net asset value by investing primarily in a portfolio of various non-U.S. currency-denominated bonds, usually with maturities of three years or less. Short-term world income funds seek higher yields than a money market fund and less fluctuation of their net asset value (NAV) than a world bond fund.

Municipal bond funds: These funds seek income that is exempt from federal income tax by investing primarily in bonds issued by any state or municipality.

Controller CV

Controller CV Samples

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Curriculum Vitae : Controller

Controller

Suggested introductory text for e-mail: I can offer you 25+ years of experience managing accounting departments, enthousiasm, attention to detail, ownership at an expert level, all of which make me an ideal candidate for this opening.

I have attached my résumé for your review. I welcome the opportunity to speak with you sometime.  Outstanding references will follow.

Curriculum vitae

Margaret Thatcher

Obridge, New Jersey 305- 445-1432

uk_prime_min@gmail.com

Managerial Accountant Consultant

Apparel, Financial, Environmental, Manufacturing, Real Estate related environments

Results-oriented, innovative, consultant recognized as an agent capable of assisting financial executives on implementing rapid transitions, and positively impacting the bottom line. Evaluates new situations, identifies critical issues, formulates and enacts solutions quickly and decisively within a pre-determined time period. Moves fluidly between senior-level executives, internal teams and third parties. Maintains the highest level of professional ethics.

    Executive Leadership Competencies:

    Financial analysis, reporting and forecasting.

    Design, implementation, and management of accounting, financial reporting and control systems.

    Strategic planning and annual budgeting.

    Cash flow management.

    Creating and implementing innovative business strategies and programs.

    Stabilization of unsteady or high turnover accounting / finance departments.

    Communicating and working effectively with stakeholders.

    Incorporating of industry best accounting and financial practices.

    Key contract review and negotiation.

    Management of unsteady or high turnover accounting / finance departments.

Career Highlights

Controller Consultant

AMERICAN APPAREL CORPORATION – New York, NY

Apparel & Fashion industry

January 1985–Present

Key member of the Senior Management team, with responsibility for the Finance, International Business Development, Customer Service, IT, Customer Service, Production Planning, Distribution and Inventory Management functions for this $100M manufacturer and importer of private label for all major retailers such as; Walmart, JC Penney, K-mart, Sears and Zellers

During my tenure I also served as a Consultant for Batman Apparel Corp, 1985-1992 working closely with the COO and CFO in the preparation of 20Q's and annual 20K for $52M publicly-traded firm in the NASDAQ Exchange. Preparation of monthly financial statements and annual certified financial statements.

CFO

MIXACOM CAPITAL CORPORATION – Oldbridge MiXa, NJ

Venture Capital organization.  Parent company of various subsidiaries in the banking, service and trade industries

September 1998– June 2004

Joined early stage holding company to provide financial and operational leadership to accelerate growth, expansion and diversification. Focused efforts on developing investor and banker relationships, strengthening corporate business infrastructure, introducing sound financial policies, and integrating new acquisitions. Fully accountable for P& L with complete oversight of capital, finance, marketing, sales, risk assessment, and human resources of all subsidiaries.

Key Accomplishments:

    Conceptualized and launched U.S. Funding Corporation - Accounts Receivable Factoring company from the ground up including capital raise, investor-industry matching program.

    Conceptualized and launched J.T. Fuxia Plumbing and Heating company.  Led the team to successful secure an installation of water heaters contract worth $5M annually with a local public utilities company.

    Conceptualized and launched Apollo Commerce Solutions an IT Consulting firm.

    Secured $200M investor to launch a company in the settlement funding industry.  Axiom Capital would serve a sales organization earning 33.33% of the settlement funding revenues.

CFO Consultant

OLIVIA BENSON LTD, STABLER IMPORTS LTD, STABLER CORPORATION – New York, NY

Apparel & Fashion industry

March 1994 – October 1998

Reported operating results for Stabler Imports Ltd, d/b/a Polo Ralph Lauren Luggage Company, the exclusive international licensee of the Polo Ralph Lauren handbags. Prepared quarterly-reviewed and annually-compiled financial statements. Reviewed actuals vs. projected results and explained variances. Developed cash flow projections. Maintained relationships with banks and factors. Setup internal operational controls. Tracked and reconciled quarterly inventories. Hired and trained departmental personnel.  Implemented MACOLA, a computerized accounting system converting from manual accounting system.  Royalty analysis and reporting.  Letter of credit facility management.

Reported operating results for Stabler Ltd., an $110M manufacturer of promotional goods for the apparel and cosmetic industries.  Reviewed and approved budgets for nine offices worldwide.

Education

McGill University, Montreal, Canada

BA, Business Management and Accounting, 1982

UNITED COLLEGE OF BUSINESS  - Hollywood, CA

Diploma - Business Management & Accounting, 1984.

Controllers. Photo by Elena

Controller Resume

Norbert M. Leigh768 West 2th Street, #6 Brooklyn, NY 55555nml7@atl.cim ~ (555) 555-5555
SUMMARY
    Accounting professional with record of success streamlining financial operations, increasing profits and cutting costs through solid budgeting and forecasting.    Ability to hire, train and supervise accounting and support staff in Business, Non-Profit and Market Research environments.    Proven experience as HR manager responsible for benefits and ADP administration.    Extensive knowledge of Sarbanes-Oxley laws and managing government contracts.    Proficiency in Word, Excel, Access, MRI, MAS90, Oracle, QuickBooks.    Positive contributor in a team environment with solid communication, organizational and analytical skills.
PROFESSIONAL HISTORY
KEMBELL AND CAMPBELL SERVICES, New Ark, NJProject Accountant (January 2006 to March 2012)
    Managed financial operations and budgeting for $55 million employment program serving 35,000 clients annually.    Oversaw five multi-year contracts with XXX, including Workforce 1 and Back-to-Work (BTW), generating monthly invoices for cost reimbursement.    Prepared Variance and Corrective Action Reports for monthly management meetings.    Performed monthly variance analysis and reconciliation in collaboration with Director and Regional Finance Manager.
PARAM REAL ESTATE GROUP, Vancouver, BC, CanadaController/Human Resources Manager (May 2003 to December 2005)
    Developed and implemented financial systems for newly established real estate company that owned and managed 23 residential properties in Vancouver City.    Calculated real estate tax and operating escalations for $76 million portfolio.    Supervised office support staff.    Designed employee benefits programs, including medical, dental and disability.    Established human resource policies and produced employee manual.
RESS & DUPUIS, Vancouver, BC, CanadaProperty Accountant (September 2001 to March 2003)
    Managed financial operations for five commercial buildings in Vancouver that generated $5 million annually.    Analyzed and prepared monthly financials and sent reports to management and building owners.    Handled receivables and rent collections for 50 commercial tenants.    Reviewed vendor invoices and purchase orders weekly, checking for coding errors.    Computed monthly management fees and leasing commissions and prepared work papers for year-end tax return.    Posted daily cash management and performed monthly bank reconciliations.    Reconcile tenant security accounts calculated lease escalations and managed all tenant billing and receivables.    Oversaw conversion from manual to ADP payroll for all offices.
EDUCATION
VANCOUVER  COLLEGE
    B.B.A., Accounting 2001

Controller CV Sample

Justin Biever Floral Drive, NY 55005

(718) 555-0272 (home)

e-mail:  justinbie@cheour.com

SUMMARY: Extensive responsible and dedicated experience in the accounting field. Proven expertise in financial statement preparation, analysis and reporting, payroll, budgeting, automated systems, tax accounting, FOCUS reporting and K-1 preparation.

EXPERIENCE: PAILINBANK CAPITAL MARKETS CORP. New York, New York

Controller 2005 – 2013

Prepared Department of Commerce Reports on a quarterly and annual basis. Prepared monthly, quarterly and annual Head Office reporting for the U.S. domiciled holdings including balance sheet including intercompany reconciliations and period-to-date profit and loss. Prepared FIN 41 add-back entries for affiliates banks and customer based on maturity banding.  Prepared and maintained all written Head Office reporting procedures.

Responsible for the preparation of monthly financial statements and regulatory reports of a FINRA US Securities Broker/Dealer such as monthly FOCUS Part II reports, weekly and monthly 15c3-3 customer reserve computation, daily net capital computation and quarterly security counts. Responsible for all regulatory audits, interim reports and requests from FINRA. Ensured the firm had sufficient regulatory capital to participate in Medium Term Notes and Debt Capital Market deals. Responsible for the preparation of financial statements and supporting schedules for the firm’s annual audit.

Prepared and reviewed daily profit & loss reports and monthly management reports for the home office. Prepared monthly Transfer Pricing invoice to the home office, reviewed and approved Service Level invoice from New York Branch, and prepared a shared revenue and expense invoice for the Madrid Branch.  Responsible for the wind-down and dissolution of the Broker/Dealer.

MCCARTHY SECURITIES, LLC New York, New York

Controller 2002 – 2005

Responsible for the preparation of monthly financial statements and regulatory reports of a NASD US Securities Broker/Dealer such as monthly and quarterly FOCUS Part II reports, daily 15c3-3 customer reserve computation and daily net capital computation. Responsible for preparing interim reports for and responding to requests from the SEC and NASD regarding the wind-down of the broker/dealer. Assisting the CEO and Crisis Management Team in identifying areas of concern which would prohibit the broker/dealer to file Uniform Requests for Broker-Dealer Withdrawal as quickly as possible. Working closely with back office department to ensure all necessary actions were taken associated with the wind-down of the broker/dealer.

THE PENSION BOARDS YOUNG SINGERS New York, New York

Director of Finance 2000 - 2002

Responsible for the search for a new General Ledger system to meet the unique needs of the Company. Responsible for identifying processes to be automated such as the membership system, large journal entries such as payroll and the scanning of the accounts payable and legacy documents. Liaison between the Company and third party provider for flexible spending program. Oversaw payroll, accounts payable, annuity payments (in excess of 5,000 per month) and reconciliations of major general ledger accounts. Responsible for the review of the tax status (resident/non-resident) for the annuity payments to retired members. Responsible for the preparation and analysis of various insurance funds for senior management.

LIMA, LLC New York, New York

Controller 1996 - 2000

Preparation of monthly financial statements and assist in the preparation of regulatory reports of a NASD full service U.S. securities broker/dealer such as monthly and quarterly FOCUS Part II reports, weekly and monthly 15c3-3 customer reserve computation and monthly NASD NS-1 short position report. Supervise 15 professionals and clerks including financial analysis, Trader P&L control, reconciliations and accounts payable. Supervision includes approval of all checks being processed for accuracy, limited partners payouts appropriately categorized for tax purposes, and review and approval of monthly general ledger closing process. Perform quarterly securities count in accordance with SEC rules. Responsible for developing and maintaining policies and procedure manuals for Accounting/Finance Department.

Successfully participated on team that implemented Oracle general ledger system and other support modules to interface with Oracle database transaction front-end trading platform. Preparation of annual K-1 returns for all firm general and limited partners (over 1,100 in 2001). Coordinate annual tax returns of firm’s general partners with outside CPA firms. Established and maintained health benefits plan under IRS Code Section 125 and 401-K Profit Sharing Plan prior to a separate Human Resource Department being created.

BLACKJACK SOFTWARE, INC. New York, New York

Controller 1991 - 1996

Prepared monthly financial statements and sales tax returns. Responsibility for payroll, budget preparation and administration. Negotiated and supervised all capital leases and contracts with vendors. Selected and administered employee benefits.  Responsible for accounts receivables and accounts payables.

Accomplishments included implementation of purchasing procedures, management reports, cash management and debt management. Assisted in writing and implementing a policy and procedures manual. Integrally involved in start-up of this corporation.

RAMBO UNION New York New York

Tax Accountant/Accountant 1979 -1984

Prepared federal, state and local income tax returns. Reviewed subsidiary income tax return and gathered information for consolidated federal return. Liaison between in-house MIS department and tax area.

Reported to Management on outstanding accounts receivable and payable items. Prepared income and expense analyses for budgets as well as bi-monthly subsidiary reports on general ledger. Instructed and trained personnel.

EDUCATION: St. Clair's University Granada

Master of Business Administration/Taxation 1984

St. Clair’ University Granada

Bachelor of Science/Accounting 1976

LICENSES: Series 27 – Financial Operations Principal

REFERENCES: Professional and personal references will be furnished upon request.

Controller Resume

Audrey Hepburn Road, Apt. 12T, Clifton, New Jersey 45014 Tel:  555.555.2877

Email: radoul5409@yahoo.com

PROFESSIONAL EXPERIENCE:

09/11 – Present        RSS, Inc. , Assistant Controller

    Prepare, analyze and submit monthly, quarterly and annual financial reports, including budgets, forecasts, and financial statements.

    Identify, analyze and communicate financial trends to senior management.

    Support new business development including; acquisitions, divestitures, licenses and product development

    Prepare Accounting concepts and procedures.

    Review/update monthly account reconciliations.

    Monitor general ledger accounts.

    Manage Fixed Asset using supporting documents.

    Interface with outside auditors

    Track Revenues using different schedules.

    All the reporting is done by SOX and GAAP Compliance requirements.

    Oversee and Manage 4 other members in the team.

    Special projects as assigned.

04/06 – 07/9 Panama Development Manufacture Inc., Fair Lawn, New Jersey, Accounting Manager

    Managed monthly, quarterly, and yearly financials closing process.

    Prepared budgets and cash flow forecast.

    Inventory.

    Cost Variation.

    Reviewed and Managed Inventory Control.

    Helped the auditor to do the physical year end inventory.

    Advised financial strategies and planning.

    Prepared Accounting concepts and procedures.

    Reviewed Accounts Payable and Receivable.

    Reconciled bank statements and cash accounts and set up accounts with vendors.

    Monitored general ledger accounts.

    Managed Fixed Asset using supporting documents.

    Reviewed and monitored different projects.

    Managed all management accounts.

    Tracked Revenues using different schedules.

    Prepared and manage all appropriate documentation for the yearly audit.

02/04- 01/06    Union Bancaire Management, Inc., New York, NY, Accounting Manager

    Prepared monthly financials, post account payable and account receivable.

    Reconciled bank statements and cash accounts and set up accounts with vendors.

    Monitored general ledger accounts.

    Reviewed and monitored different projects.

    Managed all management accounts.

    Tracked Revenues using different schedules.

    Prepared budget modifications and reports.

    Reviewed and monitored other accountants.

11/02-01/04 Wireless Company, Albany, NY, Senior Accountant

    Prepared monthly financials, post account payable and account receivable.

    Reconciled bank statements and cash accounts and set up accounts with vendors.

    Prepared and post general journal entries and transaction journal entries.

    Prepared and administer payroll.

    Prepared invoice and purchase orders.

    Balanced and close sales journals.

    Prepared budget modifications and reports.

Long Term Consulting Positions

11/99-10/02 Muller & Company, New York, NY, Accountant

    Prepared monthly financials, post account payable and account receivable.

    Reconciled bank statements and cash accounts and set up accounts with vendors.

    Monitored general ledger accounts.

    Prepared and post general journal entries and transaction journal entries.

    Prepared invoice and purchase orders.

    Balanced and close sales journals.

    Conferred with auditors to audit for the year.

    Operated windows with MAS90, Timberline.

    Prepared budget modifications and reports.

09/97– 04/99 Red Bull., Paterson, New Jersey, Controller

    Prepared monthly financials, quarterly and year-end reports as well as post accounts payable and accounts receivable.

    Prepared and administer payroll.

    Monitored general ledger accounts.

    Reconciled bank statements and cash accounts and set up accounts with vendors.

    Prepared invoices and purchase orders.

    Balanced and closed sales journal.

    Operated windows PC with QuickBooks Pro and Peachtree Accounting.

    Designed accounts receivable system adopted for company use.

    Developed new spreadsheet for sales reports.

    Conferred with auditors to audit for the year.

COMPUTER SKILLS: Well versed in Microsoft Office, Word, Excel, PowerPoint, SAP, MAS90, Timberline, QuickBooks Pro, NetSuite, Peachtree, Great Plains.

EDUCATION:

William Paterson University, Wayne, New Jersey

Major: Accounting

Bachelor of Science May 1999

G.P.A (3.2).

Controller CV Submission

Ravil Safarov

12 Enclosure

Albany, NY 55555

Tel. #555-522-0163/C-555-122-8843

O B J E C T I V E

To obtain a responsible career oriented position where my business experience and personal abilities will have a valuable application towards professional growth.

E D U C A T I O N

B.S. in Business Administration, major in Finance

State University – Barkos, Armenie

System Analysis and Design

A D D I T I O N A L

Proficient in Microsoft Office, Exel, Word, QuickBooks, Macola Accounting System, Include Asset, Macromedia’s Dreamweaver and Fireworks MX

WORK HISTORY

Mont-Royal Town & gardens, LTD – Landscape Design, Build and Install

July 2004 – present

Controller/Human Resource Administrator

Responsible for tax planning and compliance with all federal, state, and local corporate, payroll, and other applicable taxes

Responsible for all customers invoicing, credits and oversee collections

Responsible in the preparation of company’s yearly budget

Analyze and interpret accounting information in order to appraise monthly operating results, performance against budget and assist in identifying potential cost savings

Prepare and reconcile monthly bank statement and credit card statements

Oversee Accounts Payable, Accounts Receivable, General Ledger, Bank Reports

Responsible for bi-weekly payroll for 50+ employees

Responsible for month-end and year-end financial reports

Responsible for end of the year W-2’s and tax returns

Responsible for employee’s benefits and payroll, including employee’s time, attendance and vacation schedules

Administer a yearly employees survey and review

Work on special projects and all other duties as assigned by the President.

MGK Group Inc. dba Lamontage (Rug Manufacturer/Designer Company) New York, NY

September 1995 – June 2004

Full Charge Bookeeper/Controller

Handle all Accounts Payable, Accounts Receivable, General Ledger, Inventory Management, Bank Reports and Order Entry using Macola Accounting System for MGK Group, Inc

Handle all Accounts Payable, Accounts Receivables, Inventory Management, Bank Reports using QuickBooks for Maneck, LLC. dba Liora Manne Store

Responsible for all customer invoicing, credits and collections

Support and report directly to President

Reconcile monthly bank statement and credit card statements

Prepare bank reconciliation for all 3 companies

Responsible for inventory control and company web production, swatches and sample

Handle all Human Resource, benefits and payroll functions, including employee’s time, attendance and vacation schedules.

Handle and review the incoming royalties for Liora Manne

Responsible for month-end and year-end financial reports

Responsible for end of the year 1099’s, W-2’s and tax returns with the company’s accounting firm.

Controller CV

SALMA S. HAYAK

66-12 47th Street High Village, Gothic City 16279

555-555-5237 • k1@hotrl.net

______________________

PROFILE

Solid accounting and finance experience along with related roles in financial planning & analysis.  Hands on professional with financial management experience within the public and private sectors. Business judgment. Strong leadership skills to ensure overall financial success.

Including:

Financial Reporting Strategic Planning Budgets and Re-Forecasts 401K  Administration Cash Management Accounts Receivable Facilities Management  Human Resources

EXPERIENCE

SOLID OIL PRODUCTS Monk, NY

CONTROLLER     -                2006 - 2012

$80 MILLION – PRODUCTS DISTRIBUTOR

    Financial reporting, strategic planning, budgets, forecasts, cash management.

    Manage month end close, balance sheet analysis, financial statement account reconciliations

    Treasury reconciliation worksheets

    Monitoring of cash requirements

    Involvement in customer and vendor relationships including credit terms and limits

    Participation in the conversion of AS400 to an SAP platform.

    Reporting structure for 8 different operating entities

THE RAM GROUP (SUBSIDIARY OF OBAM GROUP) NEW ARK, NJ

CONTROLLER     -     2001 - 2006

$200 MILLION – LICENSING AGENCY

    Responsible for licensing activity for clients such as Harley Davidson, Mary Kate & Ashley, NBC Universal Studios, Ford Motor Co.

- Reported to the VP Finance, responsible for the management of the month end process.

- Managed direct reports: Cash, Payroll, Accounts Receivable, Fixed Assets, Accounts Payable.

- Sarbanes Oxley testing and compliance.

- Variance analysis, cash flow reporting, balance sheet and client profitability.

- Maintained sworking relationship with independent and internal auditors.

- Member of the Management team

- Full financial function responsibility, month end process, annual budgets, re-forecasts, strategic planning and cash flow.

- Human Resources, 401k, Flex Spending and Benefits Administration.

EDUCATION

BBA Managerial Accounting, High-Race University, Pleasantville, CA

CPA Candidate

FUNCTIONAL SKILLS & MISCELLANEOUS

Financial Systems: SAP, Platinum, Donovan, PeopleSoft, Hyperion, Quick Books Pro

Microsoft: Excel, Word, Access, PowerPoint, Outlook

Payroll and related Paychex and ADP  NYS Notary Public.

Controller Resume

Mary Ripley

112 Aliens, Lee Gardens, Alaska 15

(222) 555-3226

E-mail: mass1@hormail.com

Objective:

Seeking an entry level position in Accounting, Auditing and Taxation areas.

Qualifications and Skills:

    Experience with Quick books and knowledge of Peachtree.

    Proficient with Right Click, Business Vision and Fishbowl.

    Proficient with MYOB.

    Experience with SAP FICO.

    Skilled with Microsoft Office Suite: Microsoft Excel, Word, PowerPoint and Access

Work Experience:

Accountant/Internal Auditor   December 2008 - Present

    Assist to manage financial activities for all the programs from federal government and its affiliated agencies, as well as all the projects that founded by private foundations or companies;

    Work with independent auditor for iEARN's annual audit and OMB reports, as well as auditors from various funding agencies to ensure that iEARN's record keeping is correct and its process is inline with the specific requirements from OMB guidelines, and GAAP principles;

    Prepare and reconcile Profit and Loss Statements;

    Record and reconcile Account Receivable;

    Write off bad debt expense and close invoice;

    Prepare 1099 and other tax related forms;

    Assist with the monthly Indirect Cost entry through Fishbowl accounting software;

    Perform bank and accounts reconciliation and records adjusting and closing entries.

Education:

2005-2008 Fisher College, Main,

Bachelor of Science in Accounting

GPA: 3.4; Major GPA: 3.4

    Accounting Courses: Federal Income Taxation, Corporate Finance, Financial Accounting, Managerial Accounting, Eco Statistic 1, Advance Accounting, Intermediate Accounting, Business Taxation

References available Upon Request.

Curriculum Vitae: Controller

Mary P. Pickford, CPA

222 East 115th Street, B1 • New York, NY 11133
919 555-1134 (cell)
m.pick_holliwood@gmail.com

Salesman CV

Salesman CV (Retail Salesperson)

Job Description

Retail salesperson job responsibilities and job duties:

Retail salesperson serves customers by helping them select products. His or her duties may include the following:

They welcome customers by greeting them and offering them assistance. They direct customers by escorting them to racks and counters; suggesting items. Salespersons advise customers by providing information on products and help customer make selections by building customer confidence; offering suggestions and opinions, by creating or updating customer profile records. Salesperson processes payments by totaling purchases; processing checks, cash, and store or other credit cards.

They keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest and contribute to team effort by accomplishing related results as needed.

Skills and Qualifications may include listening, customer service, meeting sales goals, selling to customer needs, product knowledge, energy level, dependability, general math skills, verbal communication.

Samples of Saleperson CV:

• Salesman/Cashier CV
• Salesman
• Production Manager CV
• Salesperson CV
• Car Salesman
• Salesman Position
• Another Salesperson Resume
• One more Salesperson Job Resume
• Cashier/Returns Cashier/Back-up Head Cashier
• Cashier/Customer Service CV
• Another Cashier/Customer Service CV
• Lead Cashier
• Cashier CV - Hobby Lobby
• Cashier - Support and Customer Service
• Assistant Store Manager CV
• Salesman Position

Salesman/Cashier

Salesman/Cashier - Authorized to work in the US for any employer

Work Experience

Salesman/Cashier

Americas Best Sports Photography

Fort Worth, TX

January 2012 to Present

Responsibilities

Greet Customers, Good Customer Service , Money Handling , Make Sales

Accomplishments

Top Sales

Skills Used

Good Salesman, Money Handling Experience , Good Customer Service

Dishwasher/Food Prep

Schlotzsky's

Fort Worth, TX

February 2011 to January 2012

Responsibilities

Wash Dishes

Mop Floor

Take Out Trash

Make sandwiches

Skills Used

Money Handling

Food Handling

Cashier

Foodland

Fort Worth, TX

June 2010 to January 2011

Responsibilities

Handling Money

Getting Carts

Re stocking the grocery store

Accomplishments

Promotion

Skills Used

Money handling

Stocking

Education

BA in photography

Art Institute of Santa Monica - Santa Monica, CA

2015 to 2016

AS in Graphic Design

Art Institute of NY - New York, NY

2014

High School Diploma

OD Wyatt High School - Fort Worth, TX

2007

Awards

Technology

June 2011

Computers and technology.

Nice Saleswomen. Photo by Elena

Salesman

Bart Harper

Los Angeles, CA

Work Experience

Salesman

Cachran clothing company

Los Angeles, CA

May 2001 to May 2011

Responsibilities

Promoting the clothing ,by joining skateboard competitions and sold are clothing items which included, hats, sweaters, hoodies and shirts.

Accomplishments

The time I was there we reached 5,000 items sold, and I had won some of the local skate competitions

Skills Used

Athleticism, socialistic, ambitions, persistence, and working hard to be the best salesman for our company, and I will show those same goals and skills at my next job. Never late always on time

Education

Santa Monica College - Santa Monica, CA

2016 to Present

Received my high school diploma

Apex academy - Hollywood, CA

2012

Skills

Performing artist, art designer, basketball player, guitar player, socially adaptable, comedic relief, researching, skateboarding.

Production Manager

Work Experience

Production Manager

Restaurant at Kellogg Ranch

September 2014 to December 2015

Manage the student run restaurant

    Provide/oversee inventory sheets

    Provide production sheets

    Oversee all kitchen production

Customer Service Representative

Burlington Coat Factory

Arcadia, CA

July 2010 to September 2014

Consistently contribute to store sales quotas

    Effectively process customer purchases and returns

    Endorse strong brand recognition through providing outstanding customer service

    Manage inventory and ensure fully stocked floor

Education

Bachelor in Hospitality

California State Polytechnic

2014

Finance and budgeting activities

Temple City High School.

Salesman

Authorized to work in the US for any employer

Work Experience

Salesman

Radioshack

Inglewood, CA

November 2013 to Present

Responsibilities

Cash handling, key holder, opening and closing store, working with up to 80 customers a day, cleaning, stocking, plan-o-grams, data entry, telemarketing.

Skills Used

Very good at using Computers, keeping up conversations with customers all day, handling irate customers, and organizational skill.

Crew Member

Panera Bread

Marina del Rey, CA

May 2011 to November 2013

Responsibilities

Cooking, cleaning, money management, food prep, and customer service.

Skills Used

Organizational skills, customer service, money management.

Waiter/Cashier

Village Inn

Zephyrhills, FL

November 2009 to May 2011

Responsibilities

Cleaning, working with customers and individuals, food prep, closing duties, and cash management.

Manager in Training

Radioshack

Tampa, FL

December 2002 to January 2009

Responsibilities

Wrote schedules, cash management, time-management skills, customer service, key holding, opening and closing stores, training associates.

Accomplishments

I became the Assistant Manager in Training at the age of 19 due to my work ethic.

Education

N/A in Acting

Pasco Hernando Community College - Dade City, FL

2010 to 2012

Diploma in Performing Arts

Zephyrhills High School - Zephyrhills, FL

2006 to 2011.

Car Salesman

An ambitious, determined and self-motivated go-getter who is able to talk to people, build a genuine rapport with them, and identify exactly what it is that the customer needs.

Authorized to work in the US for any employer

Work Experience

Car Salesman

Motor Village Los Angeles Chrysler Jeep Dodge Ram

Los Angeles, CA

June 2012 to Present

Responsibilities

    Selling both new and used cars as well as finance and related product.

    Providing outstanding customer service to potential customers. Delivering vehicles to customers.

    Cold calling up qualified sales prospects.

    Preparing car purchase packages.

    Negotiating terms of a sales agreement and closing sales.

    Representing the company at exhibitions, events, auto shows and demonstrations.

Guest Services Bellman

Westin Bonaventure Hotel

Los Angeles, CA

June 2012 to April 2014

Responsibilities

    Providing outstanding customer service to guest with top notch arrivals and departures

    Store and keep inventory of luggage

    Answer phone calls at bell desk station

    Keeping area clean and organized

    Being available all shifts

    Retrieving packages for guest Fed Ex/USPS

    Help promote company's signature Heavenly product brand

Accomplishments

    Won employee of the month twice. 09/2013-02/2014

Skills Used

    Excellent customer service skills

    Excellent interpersonal, communication and relationship-building skills.

    Listen attentively and able to follow through diligently

    Positive, energized and professional presence

    Team player and results oriented

Education

HS Diploma

Los Angeles Leadership Academy HS - Los Angeles, CA

2004 to 2008

Skills

An ability to achieve and exceed targets, Able to work as part of a busy sales team, Ability to build a rapport with a wide range of people, Strong leadership, communication and organisational skills, Unlimited resilience, drive, energy and talent.

Salesman CV

Work Experience

Salesman

Talent Marketing agency

Gardena, CA

October 2010 to Present

• Salesman

• Automotive and Racing Promotions

• Events Marketing

• Distributor/ Anchor

Cashier

Imagine That

Los Angeles, CA

February 2006 to September 2010

• Shipping/Receiving

• Customer Service

• Cashier

• Retail

• Manage daily emails, follow-ups, customer inquiries

• Mail carrier

Education

High School diploma in High School Diploma

Belmont Adult School - Los Angeles, CA

2010 to 2012.

Salesperson

Driven, Reliable, Organized, Energetic, Achiever & Responsible

Authorized to work in the US for any employer

Work Experience

Professional Women's Shoe Salesman

Bloomingdale's

Santa Monica, CA

February 2014 to Present

Responsibilities

Maintain professional dress codes, Attend to morning rallies, Build Clientel/Agendas, New sign ups for Loyalist & Bloomingdales credit cards, LP reports, Confirm/Scheduled customers by phone for Pre-Sale/Events. FDR scanning,

Inventory control.

Accomplishments

Successfully accomplished high standard daily, weekly & monthly goals.

Front Desk Clerk/Night Auditor

Travel Lodge convention center

Long Beach, CA

August 2009 to January 2013

Responsibilities

Printed/Filed reservations, Quoted room rates, Called Taxis, Super shuttes, Limos, Express, Booked guests in rooms for upcoming events at the Convention Center, Night audit hotel & restaurant, Scheduled maids for work off checked in registration cards for the following morning. Report maintenance work, Supplied pillows, blankets, etc, Cash/Credit deposits.

Accomplishments

Having the most guest check-ins & quoted high prices room rates.

Assistant Manager/Sales Manager

O'My Sole

Long Beach, CA

August 2005 to November 2008

Responsibilities

Packaged/Shipped supplies, Transported merchandise to several locations, Interviewed for opened positions, Trained/Scheduled hourly employees, Morning/Night audit.

Accomplishments

Ranked 1st place for more sales then any location.

Education

Emergency Medical Technician

Pierce College - Woodland Hills, CA

2011 to 2013

Business

California State University Long Beach - Long Beach, CA

2009 to 2011

Skills

50wpm, Assistant Manager, Night Auditor/Deposits, Telecommunications, Filing Documents/Reservation Logins, Surveillance Watch, Scheduled Employees, Stocked/Inventory Control, 100% Excellent Customer Service

Freelance Work:

Barneys Wholesales (Los Angeles Convention Center) Assist clients with fitting & general sales.

Fran Hansen Bridal (Downtown Long Beach Hilton) Managed & organized bridal gowns in an orderly fashion matter.

VA Hospital (Long Beach) Helped patients with feeding, bathing & clothing.

Salesperson CV

Work Experience

Salesman

Ganahl Lumber Company

Los Alamitos, CA

July 2010 to May 2012

Accomplishments

One of the vendors for the company was promoting a new decking material. The vendor reps had a company wide competition to see what salesman could sell the materials first. I won the copetition.

Skills Used

Customer service, patience

Orderman

Ganahl Lumber Comany

Los Alamitos, CA

April 2009 to July 2010

Responsibilities

Pull orders that have been purchased, restocking, general yard maintenance.

Pool Manager

City of Culver City

Culver City, CA

February 2007 to March 2009

Responsibilities

Assist the Coordinator plan, implement and evaluate aquatic programs, supervise staff, billing, organize monthly training.

Skills Used

CPR, first aid, lifeguard and lifeguard instructor certifications.

Recreation Coordinator - Aquatics

City of Culver City

Culver City, CA

October 2006 to February 2008

Responsibilities

Plan, organize and direct aquatic programs for all ages, supervise and certify staff, collect/create attendance and activity reports, evaluate aquatic programs for effectiveness, maintain $365,000 yearly budget.

Skills Used

CPR, first aid, lifeguard and lifeguard instructor certifications.

Recreation Coordinator - Enrichment Classes

City of Culver City

Culver City, CA

September 2005 to October 2006

Responsibilities

Plan, organize and direct enrichment programs for all ages, organize/maintain contracted workforce, supervise staff, collect/create attendance and activity reports, evaluate recreation programs for effectiveness, create quarterly recreation brochure for city distribution, maintain $480,000 yearly budget.

Pool Manager

City of Culver City

Culver City, CA

October 2004 to September 2005

Responsibilities

Assist the Coordinator plan, implement and evaluate aquatic programs, supervise staff, billing, organize monthly training.

Skills Used

CPR, first aid and lifeguard certifications.

Lifeguard

City of Culver City

Culver City, CA

August 2005 to October 2005

Responsibilities

Patron surveillance, swimming lessons for all ages, general pool maintenance, customer service.

Skills Used

CPR, first aid and lifeguard certifications.

Lifeguard II - Seanonal

City of San Diego

San Diego, CA

June 1998 to August 2004

Responsibilities

Patron surveillance, swimming lessons for all ages, general pool maintenance, customer service.

Skills Used

CPR, first aid and lifeguard certifications.

Bartender

La Fonda Mexican Resturant

Flagstaff, AZ

September 2003 to December 2003

Responsibilities

Make and serve drinks, stock/inventory, clean bar area.

Education

BFA in Visual Communication

Northern Arizona University - Flagstaff, AZ

1998 to 2003.

Cashier/Returns Cashier/Back-up Head Cashier

Energetic, outgoing, friendly, a team player, good judgment and decision making. Detail-oriented, highly reliable and punctual great work ethic. Able to adapt to changing situations. Can be counted on to complete assignments on time. Can handle multiple responsibilities while providing world class customer service. Passionate about helping customers and creating a satisfying experience.

Highlights

Work Experience

Cashier/Returns Cashier/Back-up Head Cashier

The Home Depot

Gardena, CA

March 2011 to August 2015

Opened and closed the store, including counting cash, opening and closing cash registers. Received and processed cash and credit payments for in-store purchases. Demonstrated that customers comes first by serving them with a sense of urgency, worked as a team player not putting myself above any other associate to provide the highest level of service to customers.

Security Guard

Martin Bros

Gardena, CA

April 2008 to February 2011

Patrolled the events and served as a security guard made presence visible, detected signs of intrusion and ensure security of doors, windows and gates also checked passes and credentials of all persons seeking to enter special events.

Office Assistant

B&M Towing

San Clemente, CA

May 2006 to March 2008

Greeted customers and took their information, answered multiple phone line system, rang up sales on cash register, dispatched 6 drivers to their destinations and billed companies for our services.

Education

Grienfield, CA

May 2001.

Cashier/Customer Service

Student, Entrepreneur

Hardworking and a easy learner with experience in customer service with great people skills, also interested in clerical, sales and retail work.

Work Experience

Cashier/Customer Service

SP Plus

Los Angeles, CA

September 2013 to Present

Responsibilities

    Great visitors

    Process tickets

Accomplishments

Gained more cash handling experience and customer service experience

Skills Used

    Customer service

    Cash handling

    Team Member

    Joann's Fabric and Craft

Los Angeles, CA

February 2011 to September 2013

Responsibilities

Set the store up for our pre-opening.

    Greet incoming customers positive manner.

    Answered phones

    Cash register

Skills Used

    Customer service skills

Assistant Youth Clerk

Gardena Memerial Hospital C/o Gardena Onestop

Gardena, CA

June 2006 to July 2009

    Maintain room records, distribute incoming and outgoing mail.

    Receive and greet incoming visitors in a professional manner.

    Perform administrative functions such as ordering department supplies, etc.

    Assist other administrative staff with overflow work.

    Answering phones, perform word processing, and general administrative duties.

    Monitor daily office census sheet for discharges, label discharged files appropriately, sort/re-file charts.

    Retrieve medical records forms and documentation (doctor's notes, care plans, lab notes, etc.)

    Special projects as assigned by the manager.

Education

Cal State University Northridge

Northridge, CA

2009 to 2012

Junipero Serra High School -

Gardena, CA

2006 to 2009

Skills

Front office skills include reception, customer relations, handling multi-line phones, scheduling appointments, word processing, light typing, filing, faxing, copying, mailing, and general administrative tasks. Outgoing personality, excellent people skills, and good sense of humor articulate with effective verbal and written communication skills. Diligent and conscientious worker, organized, and attentive to detail resourceful, patient, good listener, open minded, and learns quickly.

Certifications

eFoodhandlers Basic Food Saftey

June 2012 to June 2018

Basic Food Handlers

Additional information:

    Volunteered at local convalescent homes and hospitals.

    Volunteered at the Midnight Mission.

    Volunteer work at a concession stand for the Inglewood Blackhawks.

Cashier, Customer Service

Work Experience

Cashier,customer service

Mourrelatos

Montreal, QC, Canada

April 2014 to March 2016

Responsibilities

Cash register, credit card prossesing, customer service, greeted customers entering the store and helping them with their wants and needs, resolving customer`s inquiries and complaints in a timely and empathetic manner.

Accomplishments

I became in second place out of the top five employees for helping customers on opening a credit card for six months in a row. I also became employee of the month two months after I started my employment there.

Skills Used

    Quick learner

    Creative problem solver

    Exceptional communication skills

    Strong client relations

    Proficient in cash management

    Shipping and receiving professional

    Credit card processing

    Multi-line phone talent

    P.O.S system expert

Customer service rep. receptionist, telemarketing, document control. Filling numerical and alphabetical order.

Associated Personnel

Montreal, Quebec, Canada

September 2002 to June 2009

Responsibilities

    Politely assisted customers in person and via telephone.

    Communicating with vendors regarding back orders and future inventory and special orders.

    Handled daily heavy flow of paperwork and cooperated with accounting departments on invoicing and shipping products.

    Directing calls to appropriate individuals and departments.

    Contacted customers to follow up on purchases, suggested new merchandise and inform them about promotions and upcoming events.

    Accomplishments

I learned a lot of office work during that time.

Skills Used

    Quick learner

    Clean And Neat Document Control

    Multi-line Phone Talent

    Credit card Processing.

    Shipping and Receiving Professional.

    Greate Communication with Customers.

Cashier, cashier trainer

McDonalds

Laval, QC, Canada

June 1999 to September 2002

Responsibilities

    Cash register, answered products questions with up-to-date knowledge of sales and store promotions.

    Assisted Customers Food Selections and inquiries and order customization requests.

    Resolving Customer's inquiries and Complaints in a timely empathetic manner.

Accomplishments

I accomplished to become a cashier trainer.

Skills Used

    Proficient In Cash Management

    Strong Client Relationships

    Quick Learner

Education

Laval Continuation School

Laval, QC, Canada.

Lead Cashier

Rancho Cucamonga, CA

Experience

Lead Cashier

Target

Rancho Cucamonga, CA

February 2013 - November 2014

Performed sale transactions and refunds promptly and within procedural guidelines

    Ensure cash associates follow accounting policies and customer service standards

    Maintained sales records for inventory control

    Periodically checking merchandise is properly priced and taking corrective action when it is not

    Provide on-the-job training to new cashier

Sales Associate

H&M

Rancho Cucamonga, CA

May 2011 - January 2013

Sell and promote H&M merchandise through execution of the "Spirited Service" standards

    Assist store management in completing the sales generation and operational functions of the store

    Ensure customer satisfaction and compliance with company Policies & Procedures

    Cashier duties

    Assisting in physical inventory count

Credit Assistant

Credat, Loans and Mortgage Ltd

March 2008 – May 2011

Analyzing applicant's past credit history, employment and income, outstanding debts and collateral for mortgage approval

    Recommendation for clients to improve mortgage application

Telephone Researcher

Kumon Learning Center

Bridgewater, NJ

Maarch 2007 – March 2008

Telephonically speaking to patrons and participants using specialized software, gathering information on demographics, advertising testing, communications, and the overall appeal of the product, promotion or event

    Trained in techniques such as refusal conversion and the minimization of non-response

    Expert understanding of Voxco's Interviewer CATI software

Formation

B.Com en Business History

Cornelle University

Ithaca, NY

Skills

COMPUTER

Financial Software

QuickBooks, CaseWare

MS Office

Expert user of Excel, Word, PowerPoint, Outlook.

Cashier CV - Hobby Lobby

Armstead, CT

Fifteen years of office/customer support experience working within high-volume call center environments. Maintain demonstrated research, analysis, and database management proficiencies. Excellent communicator with strong time-management and customer needs assessment skills. Exercise independent judgment, decision-making, and problem solving abilities.

Proficient with Microsoft Office System including Microsoft Word, Excel, PowerPoint and Outlook Express.

Work Experience

Cashier

Holiday Inn Lobby

Armstead, CT

August 2013 to Present

Hands-on experience in accepting payments from customers and give change and receipts.

    Highly skilled in using scanner, cash registers, and calculators.

    Proven record of using the right process for cash, credit cards, or other types of payment.

    In-depth knowledge of handling returns and exchanges of goods.

    Thorough understand of counting the money is in register at the beginning and end of shift.

    Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way.

    Assist with stocking shelves and rotating items.

    Perform the duties of customer service manager when required.

    Open and close tills.

    Train other staff members to work as cashier.

    Maintain knowledge of store inventory and sales activities.

    Keep the work area tidy and clean.

Patient Transporter

St. Nicolas Medical Center

Whitemountain, WI

March 2006 to August 2013

    Transported patients by assisting patients in and out of taxis, ambulances, cars, and helicopters; lifting patients on and off beds; moving them to and from special service and treatment areas, and operating rooms; using wheelchairs or moveable beds

    Comforted patients and their families by offering support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity

    Transported equipment and supplies by picking-up requisitioned orders; delivering them to assigned treatment areas and patient care areas

    Transported laboratory specimens by picking-up specimens and delivering them to specified laboratory

    Maintained safe, secure, and healthy work environment by following standards and procedures; complying with federal and state legal regulations and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requirements.

Sales Rep

Macy's

New York, NY

October 2002 to February 2006

    Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration

    Handle more difficult customer requests

    Be aware of back stock and fill as needed

    Be aware of current promotional events and sales

Education

Diploma

Interstellar High School

September 1973 to May 1979.

Cashier, Support/Customer Service

Seeking to obtain a full time position in Office Support/Customer Service

Experience

Cashier

New Main Restaurant

Radcliff, MN

Mai 2011 – April 2015

Responsibilities

I was responsible for greeting customer upon arrival, making transaction, packaging food and keeping the dinner area clean.

Collection Agent

B&E Collection Corporations

Radcliff, MN

March 2001 - April 2011

Worked in a call care environment as a collection officer. Responsibility and duties on a day to day basis where making contact to the customers through telephone via mail making them aware of there delinquent account outstanding and helping them make the right choices to rebuild there credibility.

Customer Service/Floor rep

Rona

Newcastle, QC

September 1999 – March 2001

Worked as a cashier/customer service help. Responsible for making daily transactions and also helping and greeting customer on the retail floor and customer service desk. Also worked in the in store warehouse helping with shipping/receiving and stocking shelves with use of a Rf scanner

Cashier-food prep-lobby help

King Burger Restaurant

Newcastle, QC

October 1998 - September 1999

Was responsible for making daily transactions and greeting customer apon entering the restaurant. also responsible for preparing customer orders and making the eating enviroment a clean one.

Formation

Newcastle Secondary/High School -

Newcastle, QC

1989 - 1998

Skills

Customer Service Skills 4yrs Call Care 3yrs Word Processing 3yrs

Volunteer Experience

Daycare assistant – Newcastle Elementary - Newcastle, January 1997 to April 1998

    Helped plan and organize daily routines and activities

    Ensured child’s needs and well-being

    Helped provide nutritious snacks, outings and entertainment

    Assisted children during outdoor and indoor play and bedtime

    Ensured safety needs were always met

    Assisted with help dealing with small conflicts between the children

Awards and Achievements

King Burger employee of the month award receive 1997

Received Daycare assistant Certificate for completing more than 2000 hours

Received Collector of the month certificate for reaching and going beyond my monthly target September 2008.

Assistant Store Manager CV

To achieve permanent full-time employment working as a team or individually.

Work Experience

Assistant Store Manager

Paramount Management Services, Inc

Irvine, CA

February 2011 to Present

Responsible for being knowledgeable of the products in the store, giving tasks to other staff members, operating point of sales programs, using a cash register and handling cash, opening the store individually, balancing the safe, taking deposits to the bank, shipping and receiving, preparing large orders, making schedules, maintaining a positive environment, customer satisfaction, discussing product with representatives from liquor companies, delivering large orders to licensees, taking and adjusting inventory, having an overall understanding of the entire store and being able to operate the programs necessary for regular business on my own, etc.

Deli Baker/Storefront

Paramount Management Services, Inc

Glendale, CA

March 2008 to January 2011

Responsibilities

Deli First Bakery & Coffee Shop

Chicago, IL

March 2006 to March 2008

Responsible for closing department, cleaning, baking, organizing, working as a team or individually, making specialty drinks and taking orders, promoting sales, customer satisfaction, working as a cashier and handling money

McDonalds

Chicago, IL

June 2002 to February 2006

Responsible for food preparation, cooking, taking orders, preparing large orders, food safety and sanitation, communication with others, opening and closing department regularly, merchandising and promoting sales.

Salesman Position

Currently looking for a position within the realm of international relations.

Work Experience

Salesman
Miller Honda
September 2009 to January 2010

Worked as a car salesman in Culver City, CA. Manufactured leads and developed communication skills with the multi-ethnic local population. My car sales rose month-over-month during my tenure. Maintained a customer service rating of 97% at the #1 service rated Honda dealership in Southern California.

Assistant Language Teacher
Elementary, junior high and high school
August 2007 to August 2008

Taught English at elementary, junior high and high school in rural Yamagata, Japan. Specialized in English speech writing, pronunciation and English grammar, phrases and expressions. Helped create English curriculum for the High School. Participated in local baseball and soccer teams, Japanese annual festivals and social clubs.

Program Organizer, Recreation Leader III
Beverly Hills Recreation and Parks Department
June 2005 to June 2006

Implemented and ran a computer based scheduling and statistics system for the Adult sports program. Worked as a counselor at Beverly Hills sports camp and Catskills performance art camp.

Recreation and Parks City Intern
Beverly Hills City Hall
June 2004 to September 2004

Learned the ins and outs of the city government's bureaucratic and administrative processes. Participated with the other City interns to provide a more productive city website and streamlined coordination of the city's farmers market. Helped to facilitate a city-wide irrigation/sprinkler system project.

Education

M.A. in International Relations
Webster University - London
July 2009

B.A in History
University of California - Santa Cruz, CA
June 2007

Study Abroad Program
Yonsei University - Seoul, KR
January 2005 to January 2006