Advisor, Marketing, Researcher CV
- Academic Advisor - College of Natural Sciences CV
- Finance & Lending Advisor
- Student Advisor
- Enrollment Advisor
- Tax Advisor CA
- Graduate Advisor CV
- Graduate Research Assistant
- Marketing CV
- Director of Marketing Services
- Marketing Services Specialist
- Marketing Coordinator
- Marketing Consultant CV
- Social Media Coordinator
- Market Manager
- Marketing, Social Media/e-commerce Coordinator
- Marketing Communication Specialist
- Summer Marketing Intern
- Marketing Strategies CV
Academic Advisor - College of Natural Sciences CV
Villanueva, PA
Work Experience
Academic Advisor
College of Natural Sciences
Villanueva, PA
January 2011 to Present
University of Villanueva, PA
Manage a 320 designated student caseload of Math, Physics, Astronomy, Biology and Undeclared majors which includes students pursuing pre-health related paths
Meet and discuss grade contracts, academics, short and long-term goals for students placed on Academic Probation
Assume the role of Lead Facilitator in planning and implementing a curriculum during a weekly seminar for freshman and transfer students focusing on their successful transition to the university
Meet with students for individual and group advising to determine coursework for the following semester during summer orientation and pre-registration periods
Attend trainings and scheduled professional development workshops to provide campus resources and pertinent information to students
Maintain confidential student notes, semester course schedules, student contracts associated with Academic Probation through an online database
Graduate Assistant
University of Villanueva, PA
September 2003 to December 2010
Student Judicial Services
Addressed student conduct through educative individual counseling and intervention to support student success and to enhance the development of civil communities
Managed student cases and creates intervention strategies for students who are behaviorally at-risk
Assisted students in problem-solving to address academic, personal, social and health-related issues
Maintained and updates students records using the CASES database on FileMaker Pro
Managed a 30 student case load per semester
Mentor
Athletics Department-Football
Villanueva, PA
September 2001 to August 2003
Assisted the student athletes in developing their time management and study skills
Provided mini-lessons throughout mentoring sessions on effective strategies to aid in all of their areas of study
Determined specific goals and objectives for student athletes to work on for each mentoring session
Scheduled sessions with specific content tutors depending on student's academic needs
Communicated with the student's Academic Counselor on a daily basis regarding student progress, areas of concern and upcoming events/assignments
Education
Masters in Multicultural Special Education
University of Villanueva, PA
December 1999
Bachelor of Science in Elementary Education
Salisbury University
May 1996
Additional Information
SKILLS
Proficient in Microsoft Excel, Word, PowerPoint, Outlook, Qualtrics Survey Software, GradesFirst
Experienced on Dell and Macintosh operating systems.
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| Research is beautiful if you do it in a park. Photo : Elena |
Finance & Lending Advisor
Work Experience
Finance & Lending Advisor
Pomona Financial Services
Pomona, CA
2011 to Present
Development of professional & educational material for new projects/assignments & department new hires
Develop & sustain customer retention programs for Westlake Financial & affiliated dealerships
Manage accounts with partner dealerships & sign them up for our leads program w/ a 100% success rate
Extensive research & analysis of markets served & client performance. Compiling findings in reports for the company in a presentable manner to supervisors & executives
Analyze potential loan markets to find opportunities to promote loans & financial services
Underwriter in loan approvals, verification & processing
Wedding Planner
Morrisson Extermination Center
2006 to July 2011
Responsibilities
Direct sales to customers a range of products & services related to weddings & special occasions
Develop & implement new marketing strategies & in-store promotions. Including, print, trunk shows, expos, & black Friday event
Evaluate market penetration & report new trend shifts in the bridal industry through spreadsheets as well as uploading blog entries (& other interactive content) for the company’s photography website & other social media
Create & monitor event schedules/timelines & ensure deadlines are met
Work & coordinate with outside vendors for upcoming events & promotions
Accomplishments
In 2010, I had the highest increase in sales to existing customers through relationship-building & cross-selling.
Assisted in the development of content to the company's website and blog in for 2008-2011
Established and maintained relationships of vendors -Increasing our presence in the bridal industry
Wrote and edited advertising material to be distributed to customers & partners
Created a more efficient way to organize the company's sales and performance levels with excel
Skills Used
Communication
Marketing
Brand Development
Sales
Trend Research & Analysis
Planning & Foreasting
Media Intern
Advertising Company Patrick Jane
Los Angeles, CA
2001 to 2006
Administration support & research
Monitored media spending
Presentation of media recommendations & analysis
Created & maintained spreadsheets of markets served & media outlets
Education
Bachelor of Science in Business Administration
DeVry University -
May 2012
Skills
Trend Research & Competitive Analysis, International Marketing, Budgeting & Financial Planning, Product Positioning & Branding, Fluent In Spanish, Development of Training Materials
Technologies: Microsoft Office applications, Nielsen, Prezi & QuickBooks
Industries: Retail, Education, Beauty & Bridal, Auto, Financial Services.
Student Advisor
Seeking a challenging and rewarding career in a diverse environment where my strong work ethic, education, and expertise can be used to help promote the mission and exceed team goals.
Profile
Dynamic, highly motivated and goal-oriented professional recognized for diligence, positive attitude, and meticulous attention to detail.
Strong interpersonal skills and the ability to communicate and work across multiple levels and disciplines.
Proactive self-starter who excels at multiple tasks in a fast paced environment
Work Experience
Student Advisor
College of Engineering, University of Illinois
November 2011 to February 2012
Assisted in the planning and execution of recruitment strategies and programs
Produced communication and marketing materials for both internal and external audiences
Counseled and advised prospective students on academic requirements
Planed and coordinated student events
Served as advisor to student groups and organizations
Maintained currency on policies, procedures, and regulations pertaining to admissions process
ECDE Program Assistant
University of New York
August 2010 to October 2012
Schedule meetings and/or events and generate and archives accurate meeting minutes.
Support directors with preparation materials and documents
Provide leadership and guidance for student workers and/or volunteers.
Serve as a resource for all educational and career development program information within SC-CTSI and its partners.
Assemble course or training materials for SC CTSI
Business Coordinator
Revolution Tires and Wheels
San Francisco, CA
2008 to 2010
Worked in coordination with the project administrator and project mangers to complete the projects.
Served as a point of contact from project initiation to project completion.
Analyzed and monitored the project reports
Identified data integration needs across applications.
Successfully engaged in multiple initiatives simultaneously.
C- Level Executive Assistant/Supervisor
University of Chicago
Performed a variety of administrative and staff-support functions.
Coordinated grant activates and STEM courses within participating intuitions.
Scheduled appointments/meetings and made travel arrangements.
Administered programs specific to department or business unit.
Participated with STEM projections between institutions while working with partner universities.
Managed budget planning associated with grants and department.
Ensured confidentiality and controlled access to sensitive information for faculty or staff.
Managed budget planning and analysis on projects
C-Level Executive Assistant
Transcendence CR
2001 to 2004
Assisted CEO while supporting C Level Executive Team of Vice Presidents.
Conducted research on synergistic, private sector entities for the purpose of strategic partnerships.
Prepared, proofed and edited all outgoing correspondence e.g. letters, funding proposals, press releases, marketing materials and newsletters.
Attended meetings and took minutes presenting a professional image.
B-Level Executive Assistant /Personal Assistant
KNRk Software Company
1998 to 2003
Provided exceptional high-level executive assistant support for the CEO & VP Executives.
Managed, reviewed and analyzed special reports, with summarizing information, identifying trends, then preparing and presenting the results to upper level management.
Coordinated domestic and international travel arrangements, travel research, event planning with itinerary breakdown.
Budget and financial management and contract analysis.
Handled confidential information and interacted with high-level executive clients.
C-Level Executive Administrative Assistant
Detroit Tech University
2000 to 2001
Supported Executive Board of Directors.
Planned and scheduled executive conferences and meetings and accurately maintaining and coordinating schedules of executives.
Reviewed and summarized company sensitive documents including status reports, financial information and other documentation.
Knowledge of student and academic programs.
C-Level Executive Administrative Assistant/ Manager
Arkansas State University
1999 to 2001
Assisted Executive Board of Directors in planning in academic programs.
Advised students in student services.
Developed programs to evaluate and raise employee skill level, including training activities and program effectiveness.
Evaluated student problems, academic, administrative or personal, and referred students to appropriate student services office.
Education
Masters
Academy of Art
Bachelor of Science
Additional Information
Project Management Compile Business Reports Organization and Time Management
Strategic Planning
Superlative Interpersonal Skills Implementation
Detail Oriented
Data Analysis Coordinating
Office skills:
Typing, Microsoft Word, Excel, PowerPoint, Outlook, Entourage, Redcap, Adobe, Blackboard, Dropbox, WebEx, USC's Student Information Systems, Photoshop, Illustrator, Flash, QuickBooks, FileMaker Pro, Lotus Notes, Access, PC's and MAC-OS {Adobe CS6}.
Enrollment Advisor
Torrance, CA
Work Experience
Enrollment Advisor
College of Liberal Arts & Sciences, University of Illinois
February 2012 to Present
Conducts student appointments to identify students' educational goals and disseminate course and program information to potential students. This includes advising potential and/or current students with respect to enrollment, transferability and applicability of previous college credits earned, degree program options, degree program requirements and progress, and providing information on university policies, practices and rules, by using judgment and discretion
Assists potential and/or current students in understanding their financial obligations while partnering with students' assigned finance advisor. Informs the student of appropriate time and program commitments while helping them identify available options to develop a personalized plan for success
Uses professional knowledge and perspective to relate to new and potential students to establish professional rapport and add to the student experience
Provides effective communication with potential and/or current students via telephone, email, and/or in person. Utilizes critical thinking and problem solving skills to address and resolve student issues and ensure positive student experience. Addresses potential and/or current student concerns and seeks appropriate resolution to potential problems
Assists the student by performing appropriate follow up and coordination with team members. This includes working with employees in a team environment and providing accurate student information and assistance to other team members in and/or outside of their functional area
Demonstrates personal and professional integrity as outlined in the Apollo Code of Business Ethics
Monitors student participation and progress through the enrollment process to ensure that students are in alignment with University policies
Assists students in making informed decisions by providing ethical, timely, accurate, and comprehensive enrollment options and program information
Is proactive in identifying potential barriers within the student enrollment process and initiates steps resulting in resolution
Displays public support and pride in company initiatives, assists others in seeing the positive aspects of a new initiative and is seen by other members of team as a positive influence
Assists with additional work duties or responsibilities as evident or required
Performs other duties as assigned or apparent
Customer Solutions Representative
University of California, San Diego -
La Jolla, CA
June 2000 to September 2009
Bilingual (Spanish) Team
Supervisor
Demonstrate strong analytical skills by analyzing data, extracting data for analysis, present findings and recommendations; resolving issues on first attempt.
Analysis on cost/benefit, cause and effect for both the customer and the company.
Experience in delivering consultative sales and marketing of electric energy, services, and products to ensure the attainment of revenue goals.
Delivered product and services designed residential and business customers based on pre-established programs that impact SCE's image and relationship with internal and external customers.
Quality Assurance
Education
University of Illinois -
Urbana, IL
July 2014 to Present
MBA in Business Administration
University of Phoenix
Gardena, CA
Certificate in Human Resources Management
Skills Profile
Operational Management - Run daily operations; managing staff; setting objectives; Marketing strategies;
Human Resource Assistant - hiring & training; verifying eligibility for employment; contingent workers; Personnel records and privacy; wage and hour laws
Administration/Customer Service - Call Center; twenty years plus for both internal and external customers;
Volunteer - For the Child; Girl Scout Council, Mark Twain Elementary School
Leadership Skills: Lead by example. Demonstrating and actively supporting process improvement. I initiate interest of leadership roles at different times as opportunities arise.
Provide guidance, support and mentoring to teammates in the Call Center regarding difficult customer issues, company policy, and negotiating and dealing with difficult customers in a professional manner.
Responding to escalated calls. Promote customer transaction satisfaction and first call resolution. Recommended process improvements, in support of customer satisfaction.
Evaluate and resolve customer inquiries, issues, and problems to ensure that the appropriate action is taken to the satisfaction of the customer, company and or the
Ability to take initiative and accountability for accuracy information and from achieving results and making sound decisions.
Exhibit the ability to integrate work across relevant areas and staying current with relevant technology and innovation.
Tax Advisor CA
Tax Advisor – H & M Tax Counsellors
Baldwin Park, CA
Seeking an opportunity in a industry with a diverse, enthusiastic company that will allow me to grow in the company and use my assets to create an atmosphere of excellence and professionalism.
Work Experience
Tax Advisor
Riverside, CA
January 2002 to April 2015
Prepared tax returns, advised clients on tax related questions/information, answered phones, fax, contact IRS on behalf of clients.
Administrative Assistant
Beckett Financial Services
Riverside, CA
January 2000 to January 2002
Answered phones, filing, faxing, copying, address envelopes for clients, prepare tax return documents etc.
Tax Specialist
H & R Block
La Habra, CA
1995 to 2000
Requirements by preparing and filing tax documents, reviewing financial records such as income statements and documentation of expenditures in order to determine forms needed to prepare tax returns.
Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.
Receptionist
Tas Services
1990 - 1995
Utilized Editrade to bill clients for services rendered, accounts payable, answer phones, correspondences through emails, UPS and messengers, filing, making copies etc. Exercised independent judgment, decision-making abilities and high level of confidentiality. Executed word processing projects, including large-scale mailings, correspondence, and manuals.
Accounts Payable Clerk
Managed 20 accounts, paid invoices, weekly audits, detailed research, printing process, weekly tracer logs, filing, phones, etc.
Ensured systems integrity of mainframes through proper operations and troubleshooting.
Researched, reviewed and approved new and current customers for credit accounts.
Education
Columbia University, Teachers College
Ph.D. in Leadership Alliance Summer Research Early Identification Program.
Graduate Advisor CV
Work Experience
Graduate Advisor
Transition Program
2006 to 2007
Department of Liberal Arts & Sciences (LAS), State University of Atlanta
I served as a college advisor to 60+ students. I met with students on a weekly basis to monitor their academic progress and success at the university.
Supervisor: (Name)
Tutor Counselor
Bridge Program
June 2005 to September 2006
Department of Liberal Arts & Sciences (LAS), State University of Atlanta
I served as a residential assistant in a 6-week summer program for undergraduate students. I provided support, encouragement, and academic assistance to first year college students from underrepresented ethic/racial backgrounds.
Supervisor: (name)
Academic Tutor
Best Unit
May 2004 to August 2007
Advancement via Individual Determination (AVID) Program
Best Unit # 3 School District
I conduced tutorial sessions, evaluated student work, taught study skills and aspects of the college preparation process, and assisted AVID coordinators and teachers as requested.
Supervisor: (Name)
Literacy Instructor
Nashvillage Freedom School Summer Program
June 2003 to April 2004
Children's Defense Fund (CDF)
I served as a facilitator in the classroom, led parent workshops and community outreach activities, and developed and facilitated in-class and extracurricular activities.
College Advisor
Early Academic Outreach Program (EAOP)
2000 to 2003
I assisted high school students with the college admissions process. Responsibilities included providing parents and students with information on financial aid and college admissions, conducting sessions on test preparation for college, and serving as a liaison between the university and local high schools.
Supervisor: EAOP Staff
Teaching Assistant
Early Academic Outreach Program (EAOP)
1997 to 2000
University (name)
I developed course syllabus, facilitated discussion sessions, assigned and evaluated student work.
Supervisor: (name), Ph.D.
Education
Evaluation Consultant
College of Education
2011 to 2015
Ph.D. in Research Assistant
University (name)
2010 to 2015
Ph.D. in Organization and Leadership-Evaluation
University
2004 to 2012
Ph.D. in Evaluation Consultant
Together Achieving Purpose in Leadership Academy
M.A. in Research Assistant
RELATED SKILLS
Fluent in Spanish (written, reading and oral)
TECHNOLOGY EXPERIENCE (PC and Mac)
Microsoft Office (Word; Excel; OneNote; PowerPoint; Access; Outlook)
Statistical Analysis (SPSS; MS Excel)
Asynchronous Communication (Email; Blogs)
Synchronous Communication (IM; Skype; Google Hangouts)
Online Surveys (Survey Gizmo; SurveyMonkey)
Organizational Applications (GoogleDocs; Dropbox).
Graduate Resarch Assistant
Work Experience
Graduate Research Assistant
The Institute of Event and Meeting Planning
Oxford, Michigan
2001 to Present
Developing a numerical model of the Mars ionosphere, updating and adapting software to apply the model to new research applications, using a specialized data analysis programming language, (IDL, Interactive Data Language)
Employing a numerical model to interpret scientific data, and make predictions about the conditions in the upper atmosphere of Mars during a solar flare
Analyzing multiple data sets, in order to characterize specific atmospheric features and their dependence on solar conditions
Research Mentor
The Institute of Event and Meeting Planning
Oxford, Michigan
March 2001 to January 2005
Directing an undergraduate student in planetary atmospheres research
Training student in use of a data analysis programming language (IDL), and guiding student in development of scientific research skills and practices
Executive Secretary
NASA Panel Review
September 1993 to November 200
Acted as liaison between panel members and program officer, managing paperwork and delivery of final reviews, tracking progress, and ensuring adherence to guidelines
Contributed to scientific reviews of merit of selected proposals
Teaching Fellow, Astronomy 101
University of Phoenix
October 2001 to November 2006
Taught three weekly science lab sections and observatory labs, tutored students in course material and weekly assignments, graded assignments and managed records and communication of grades
Teacher
San Diego Learning Center
August 2001 to June 2010
Tutored high school students in math, science, and SAT/ACT preparation
Tutored elementary and middle school students in math, reading, and writing
Logistics Coordinator
Dorman Products
May 1990 to June 1999
Updated databases, generated reports, created and audited advanced shipping notices (ASN) to facilitate high-volume international imports
Communicated with colleagues at five facilities and international vendors to resolve problems with freight tracking and shipment databases
Adapted quickly to changing responsibilities
Senior Research
Tested and analyzed the accuracy of two pieces of targeted data analysis software, (estimating redshifts from photometry data), and made recommendations for the applications and limitations of these techniques
Research Fellowship
Collected optical data at the observatory at Colgate University, analyzed the data to track the changes in brightness of several astronomical objects (quasars), and delivered results to senior researchers
Presented results at the Keck Northeast Astronomy Consortium
Education
B.A. in Astronomy/Physics
Colgate University -
Hamilton, NY
Semester Abroad in Physics
University of Wollongong
Marketing CV
Though most marketing jobs are specialized, this career draws on your ability to match perception of the market with achievable plans of action. Marketing career can be very demanding and it is best for self-starters who can manage multiple tasks. Besides, long hours of work and travel are often required.
Depending upon your chosen career path, people in marketing engage in a wide variety of job duties, and usually the tasks that marketing professionals perform include the following: Negotiate contracts; research and plan advertising campaigns; decide which media to advertise in, such as Internet, radio, television, print, billboards and so on; organize market research studies; inspect creative elements and layouts; develop pricing strategies for products to be marketed, keeping the client’s budget balanced with the firm’s needs; meet with clients to present campaigns and offer advice and strategies; oversee staff and ensure deadlines are met, and many more.
A bachelor's degree is the usually preferred degree type to enter the world of marketing, but If you want to move into a management position however, you’ll have the best opportunities if you earn a master's degree or a Master in Business Administration (MBA).
Certification is not required in a marketing career, but there are some professional credentials available. These certifications indicate that you are committed to staying abreast of changes in your career field as well as establishing you as a qualified professional, the most valuable certifications in the field are: The Public Relations Society of America whose professional certification is based on years' experience and passing an exam; the Marketing Research Association which offers the Professional Researcher Certification (PRC) for market research analysts; the American Marketing Association which delivers the Professional Certified Marketer (PCM) credential, which demonstrates that you have mastered essential marketing practices and stay current in your professional knowledge.
The marketing field covers a broad range of career paths, from the creative to the analytical: at the entry level, you find media buyers responsible for purchasing advertising time and materials. At smaller companies, marketing specialists handle that task, and they also provide promotional copy and package design and help with marketing strategy. Public relations assistants help relate a company's goals to the public, through press releases, research, press coordination and events.
Marketing managers estimate the demand for a product and identify markets in which the product will best thrive and prosper, as well as develop pricing strategies to help maximize market share. Promotions managers direct and plan programs by using direct mail, Internet advertising, store displays, special events, sweepstakes and contests, social media and endorsements to increase sales and profits. Brand managers are responsible for creating and instituting brand assets for a company or product. Sales managers direct sales force and set goals and enforce profit projections for the team and for the organization. Market research analysts study market conditions to explore the potential sales of a product or service and estimate its profitability; gather data about who will buy a product and at what price.
Director of Marketing Services
A multi-faceted marketing strategist, adept at leading internal and external teams in achieving business objectives and financial results ● Highly skilled in identifying and solving "root cause" issues ● Excellent writer and presenter, with a passion for making complex strategies easy to understand.
Areas of Excellence
Creative Development Media Strategy Content Development
Marketing Strategy Agency Oversight Budget Optimization
Data Analysis Digital Marketing Training and Development
Select Achievements
Grew annual Professional Services revenue at Fishbowl Marketing by over $2 million from 2010 to 2016, while exceeding sales plan by an average of 8% annually
Developed and implemented predictive modeling protocol for Fishbowl Marketing that revolutionized the company's ability to forecast ROI for its clients
Initiated and developed late night program for Church's Chicken that generated sales growth ranging from 7%-15% across 25+ DMAs
Led the development team for IHOP's on-line, local store marketing application that tripled usage of available Local Store Marketing tools, within 6 months of rollout
Transitioned Graphics Department at Southern Illinois University from a cost center to a profit center by making service offerings accessible to the local business community
Work Experience
Director of Marketing Services
FISHBOWL MARKETING
Alexandria, VA
2010 to Present
Operations and training leader for a multi-million dollar business unit delivering digital branding strategy for 100+ national restaurant brands
Leader of creative design and production teams
Accountable for revenue retention and growth, product pricing, P & L performance and hiring and training of digital marketing strategists
Responsible for the development of new marketing services products
Senior Director
National Field Marketing
Atlanta, GA
2006 to 2010
Developed and strategically integrated product, price, promotion, media and Local Store Marketing to drive profitable sales and traffic in more than one hundred DMAs
Directed gathering and analysis of sales and product mix data; presented results weekly to executive team
Led, coached and provided developmental support to five Field Marketing Directors
Oversaw two regional advertising and design agencies with combined budgets of $35,000,000 and tasked with reaching multi-ethnic consumer groups (Anglo, African American and Hispanic media)
Manager
National Field Marketing
1997 to 2006
INTERNATIONAL HOUSE OF PANCAKES - Chicago, IL
Provided marketing direction for forty-two DMAs, located within twelve states (annual co-op budgets ranged from $35,000 to $1,300,000)
Provided leadership and guidance to three Regional Marketing Managers, with field marketing responsibility for more than five hundred locations
Directed the efforts of multiple regional media buying and print placement agencies in the development of market-specific media strategies and budgets
Coordinated national program for local-market testing of new products and promotions
Director of Marketing and Public Information
SOUTHERN ILLINOIS UNIVERSITY
Carbondale, IL
1995 to 1997
Responsible for strategic planning and marketing direction for all retail operations, including: seven restaurants, 19,000 square-foot bookstore, photo processing outlet, convenience store, craft shop and bowling & billiards facility
Led team of eight graphic designers, market researchers and copywriters
Developer of the first crisis communications plan for the University Student Center
Appointed to the Vice Chancellor's committees on "Recruitment and Retention", "Professional Development" and "Student Affairs Fundraising"
Education
Master of Science in Communications
University of Tennessee - Knoxville, TN.
Marketing Specialist CV
Seeking a challenging career with a progressive national or multinational organization where both my technical and interpersonal skills can be challenged and improved.
Also aiming at finding a job that would improve our society either directly or indirectly, and where there is mutual benefit for both my employer and myself.
Work Experience
Marketing Specialist
Rayat Marketing
Cairo
April 2012 to December 2015
Assisstant to marketing and strategy consultant Dr. Marwa Allam
Free lance
Cairo
December 2011 to June 2014
Market and knowledge researcher
Rayat Marketing
Cairo
March 2010 to April 2012
Office manager
Bridge
January 2011 to April 2011
Assistant program coordinator at the Management Center
The American university in Cairo
Cairo, GA
November 2010 to December 2012
Sales Agent
Ibit Store (call center)
Cairo
August 2008 to October 2008
Responsibilities
Telesales-part time
Teacher assistant (Business studies), IGCSE high school level
Manor House School -
Cairo
2005 to 2008
This was a part time, seasonal job
Education
Diploma in Marketing
RITI (Regional information technology institute) - Cairo
2009 to 2012
Bachelor in Economics
Cairo University - Cairo
2004 to 2008
Skills
Computer Skills: - Computer Literate; familiar with most operating systems, Microsoft Office and internet. Familiar with Photoshop, Illustrator and InDesign. Personal Skills: - Proactive, hardworking, very flexible and adaptive. - Can work within a team as well as individually. - Can work and cope well with pressure and deadlines. - Good communication, presentation and negotiation skills.
Additional Information
Trainings:
National Societe Generale Bank, customer service department 2007
National Societe Generale Bank, Credit department 2008
Activities:
Simulation models:
- Delegate at The international model of the European Union. 2007.
- Delegate at the model of change (Tshanj). 2007
- Secretariat at the international model if the European Union. 2009.
- Secretariat in the juniors program at the international model of the European Union. 2009.
- Deputy of the High representative (part of the high board team) at the international model of the European Union. 2010.
Workshops:
- Attended a workshop on “intercultural understanding” held by the center of European studies and the Australian Cultural form/Cairo. 2007.
Others:
- Complete a Graphic design course (Adobe: PhotoShop, Illustrator, Indesign) at the Russian Culture Center in Egypt. 2015
NY
Work Experience
Marketing Intern
JFields Marketing
Syracuse, NY
May 2011 to February 2014
Responsibilities
Assisted JFields Marketing in execution of assigned marketing tasks primarily focused on delivery of website, email newsletters, and social media postings
Engaged in developing graphic materials as related to fulfillment of client needs at the time
Utilized both writing and design skills using MailChimp
Maintained frequent communication through email, Google Hangouts and in-person
Accomplishments
A calendar that I designed and formatted was distributed to my employer's client. This calendar was distributed to countless individuals who purchased it.
My design work was posted on a variety of social media sites for other clients.
Skills Used
Writing
Social Media formatting
Graphic Design
Interpersonal communication
Web editing
Marketing/Graphic Design Intern
Binghamton University Office of Residential Life -
Vestal, NY
May 2011 to November 2011
Responsibilities
Worked in an office environment and communicated with Residential Life faculty and Binghamton University students
Created numerous promotion materials for print, such as banners, posters, booklets, business cards and handouts
Designed content for social media and web postings to advertise upcoming events and the Office of Residential Life as a whole
Contributed to research of effective methods of social media posting and outreach to the student body
Utiilized content-management system, Omni Update, to upload photos, redesign graphics and icons, and contribute written content
Completed various tasks that included creative brainstorming and photography/photo editing skills
Continued work past originally set end date of August and communicated over email
Accomplishments
My design work was posted on the official social media pages for the Office of Residential Life
One of my large advertisements (a rotating poster) was displayed during all summer orientations
Skills Used
-Graphic Design
-Marketing
-Organization
-Writing
-Web Editing
-Photo editing
-Interpersonal communication
Communications Assistant
Binghamton University Office of Media and Public Relations -
Vestal, NY
May 2010 to August 2010
Responsibilities
Gained hand-on experience in a fast paced communications environment
Helped manage numerous University social networking pages such as Facebook and Twitter
Incorporated graphic design and writing skills to format above mentioned social media posts
Provided general support to media relations staff with presentations and other projects
Wrote and edited press releases involving University faculty and events
Interviewed faculty and students for numerous projects, including information gathering for social media posts
Accomplishments
My written and visual content was displayed on the official University Facebook page which has 38,000 "likes".
Skills Used
-Writing
-Social Media Formatting (Scheduling content)
-Social Media Analytics
-Graphic Design
-Photo Editing
-Social Interaction
-Public Speaking
Public Relations Intern
SUNY Oswego Office of Career Services -
Oswego, NY
August 2013 to May 2014
Responsibilities
-Developed and implement marketing campaigns for career related events
-Designed and distributed promotional materials in print and online formats
-Utilized social media to inform and motivate students to participate in above mentioned events
-Organized and advertise the arrival of professionals to speak about their occupations to students
-Communicated and collaborated with other departments, faculty members and students on campus
-Evaluated potential new interns as part of the interviewing committee
Accomplishments
-My design and promotion material was made visible to the entire student body of Oswego.
-I was able to take part project entitled "Oz My Story" - a viral campaign that encouraged current student and alumni professional involvement on and off campus.
Skills Used
-Graphic Design
-Public Relations
-Marketing
-Event Planning
-Social Interaction
-Public Speaking
Assistant Instructional Director
Vestal Recreation Department (Vestal Memorial Pool) -
Vestal, NY
May 2011 to August 2013
Responsibilities
-Supervised a staff of twelve and administered regulations
-Communicated directly with parents about their suggestions and concerns
-Completed payroll and semiannual evaluations
-Designed promotional materials for the Vestal Recreation Department
Accomplishments
-This summer position provided me with a valuable leadership experience as I was able to advance within the department (I began working at the pool as a lifeguard for four years before gaining this position).
Skills Used
-Leadership
-Scheduling
-Event Planning
-Organization
-Graphic Design
Education
Bachelor of Fine Arts (BFA) in Graphic Design
State University of New York (SUNY) at Oswego - Oswego, NY
2011 to 2015
Skills
Graphic Design, Adobe Creative Suite, Adobe Digital Publishing Suite, Adobe Premiere (Working knowledge), HTML 5 and CSS (Working knowledge), Content Management (Omni-Update), Public Relations, Illustration (Adobe Photoshop, Corel Painter), Advertising, Social Media Management (Facebook, Twitter, Instagram), Mailchimp, Microsoft Office Suite, Public Speaking, Writing, Leadership, Organization
Awards
Eagle Scout Award
February 2009
The most prestigious award that one can achieve from the Boy Scouts of America. It requires years of dedication, reflection of acquired skills, and the completion of a project benefiting a local community. For this project:
-Constructed a wooden recycling unit and garden for the Apalachin Library, Apalachin, NY, 13732
-Adapted an original design layout to account for differing measurements
-Additionally planted a new garden for this library after clearing out unwanted roots and plantlife
-Directed and organized troop and community members to aid in project
Jesse E. & Jay Rudolph Award
A scholarship awarded to a student "who has achieved academic excellence, demonstrated an exception commitment to the area of graphic design, and furthered the concept of graphic arts at SUNY Oswego". Awarded by the SUNY Oswego Art Department.
Athlete of the Week
September 2011
Honor awarded weekly to a male and female athlete at SUNY Oswego based on an exceptional performance. Awarded by the SUNY Oswego Athletic Department.
Donald Snygg Award
April 2013
Award presented to one male student-athlete who has demonstrated athletic and academic success in at least two years of participation, while having earned a minimum 3.3 cumulative grade point average, as voted on by athletic department staff. Awarded by the SUNY Oswego Athletic Department.
Summa Cum Laude
April 2014
Awarded to graduating students with a cumulative GPA of 3.8 or higher.
Grant Arnold Award
April 2012
In honor of Grand Arnold who began his career in 1928. He worked as a lithographer, with work shown in museums throughout the 1930s and even in the New York Public Library and the Library of Congress. He began working at SUNY Oswego as an adjunct professor in 1977. This award is awarded to a student who has shown progress and dedication in academics. Awarded by the SUNY Oswego Art Department.
Highest GPA Award
May 2015
Student-Athlete with the highest cumulative GPA on their respective athletic team. Awarded for Men's Track & Field and Men's Cross Country. Received consecutively 2012, 2013, 2014 and 2015.
Groups
American Institute of Graphic Arts (AIGA)
March 2014 to Present
AIGA, a professional organization for design was founded in 1914 as the American Institute of Graphic Arts. Its members practice all forms of communication design, including graphic design, typography, interaction design, branding and identity.
SUNY Oswego Track and Field Team
November 2011 to Present
Division III athletic team. Season spans from December until February.
Team captain beginning in 2013.
SUNY Oswego Cross Country Team
August 2011 to November 2015
Division III athletic team. Season spans from August until November.
Team Captain beginning in 2012.
Student-Athlete Advisory Committee (SAAC)
September 2013 to May 2014
Student-Athlete Advisory Committee (SAAC) strives to enhance the total student-athlete experience by promoting opportunity for all student-athletes; protecting student- athlete well-being; and fostering a positive student-athlete image, while maintaining the tenants of the Division III philosophy.
One of the main accomplishments of group was the organization of countless community service events. These include: Relay for Life, St. Baldrick's and community leaf raking, etc.
Marketing Coordinator
As a charismatic and ambitious individual with valuable marketing experience, I am seeking an opportunity to leverage my knowledge and talents in new technologies and innovations. In addition to my work experience, I have also done considerable volunteering and student organization work where I was involved with fundraising as well as coordinating events for various student organizations through social media and email marketing.
Work Experience
Marketing Coordinator
Inzone Marketing
Berkeley, CA
January 2014 to Present
Gather consumer data on Fortune 300 retail clients and research the corresponding customer behavior
Responsible for generating leads for different promotional programs advertised by our clients through territory demographics, financial models, and economic activity of the East Bay Area
Process and organize the leads into our CRM systems
Field lead-generation and call-center qualification
Help train and mentor new recruits in InZone's marketing practices
Project Administrator
Benetech
Palo Alto, CA
September 2012 to December 2013
Contract role where I administered the data of 50 customers per day into Benetech's Salesforce system and website database
Managed and resolved customer inquiries regarding Benetech's Bookshare website project
Provided management with operational feedback to improve client user experience of the Bookshare website
Online Marketing Intern
YBR Promotions
San Francisco, CA
February 2013 to July 2012
Assisted the sales and marketing team through researching the logistics of advertising different entertainment clients throughout the bay area. Researched potential venues to host different events as well as compare Excel revenue figures from different venues.
Used social media analytics tools to analyze our engagement data and contributed to increasing YBR's click-through rate from 10-20%.
Assembled weekly Excel spreadsheets of the different events being handled by YBR and helped coordinate different events through social media engagement.
Marketing Intern
Wonderboy Websites
Mountain View, CA
January 2012 to January 2013
Assisted in advertising of web designing services provided by the company through content marketing techniques such as Wordpress blogging, creating video advertisements, and brochures.
Provided feedback to the layouts of different clients' websites managed by Wonderboy.
Business Development Intern
Net Xert Technologies
Ann Arbor, MI
April 2009 to January 2012
Sought out prospective clients in leading IT and software companies and processed the leads into Salesforce
Involved in B2B sales of Net Xert's Mtrack Supply Chain software
Education
Bachelor of Science in Economics
The Pennsylvania State University - University Park, PA
2009 to 2012
Marketing Consultant CV
Driven account executive with over 6 years of territory and account management, new business development, marketing and advertising experience. Proven track record of successfully utilizing extensive skills and knowledge to increase company profit and provide customer satisfaction. Innate ability in motivating team to build morale and facilitate top performance. Possess strong listening, interpersonal and organizational skills. Exceptional sales, presentation and closing abilities. Energetic, goal-oriented and able to work independently, as well as part of a team.
Work Experience
Marketing Consultant
LW Marketing & Consulting
Bonita Springs, FL
December 2012 to Present
Sold a menu of services to both new and established clients
Conducted sales calls, sales meetings and developed quarterly sales forecasting
Created social media campaigns and drafted blogs, newsletters and press releases
Marketing Consultant
Stardust Cruisers
Estero, FL
July 2010 to December 2012
Create and design promotional materials for various advertising objectives for the boating industry, such as; brochures, social media, Internet and email blasts
Create and maintain detailed marketing and sales reports and record meeting data
Plan, coordinate and host boat shows and dinner cruises
Account Executive
Moore & Scarry Advertising
Fort Myers, FL
November 2009 to July 2010
Managed, developed and edited creative copy for newspaper, television, radio, direct mail, and Internet ads
Interfaced with clients, prepared and presented advertising campaigns based on market research and clients objectives
Utilized SEM and SEO throughout client marketing campaigns
Managed clients' budgets, billings, tracked data and created reports
Territory Manager/Account Executive
Johnson Brothers Liquor Co./Premier Beverage Co
Orlando, FL
August 2006 to May 2009
Conducted sales calls, follow-ups, processed sales orders and performed after-sale service to ensure client expectations were met
Successfully presented/executed multiple product lines to territory based markets
Identified potential new business and maintained client relationships
Set up and ran promotional events for product tastings and customer knowledge seminars
Education
BSBA in Marketing
University of Central Florida - Orlando, FL
2007
Additional Information
Devising effective marketing plans and sales presentations
Developing and maintaining positive customer/account relations
Finding innovative ways to generate client interest, promote products/services, build
repeat business and establish a solid customer base
Planning daily activities to ensure optimum efficiency and productivity
Presenting a positive company image within the industry and to the public.
Social Media Coordinator
As a marketing major at CUNY Brooklyn College, I have rediscovered myself. I enjoy doing research and making projects to bring life to my ideas and thoughts. I am valued member at the Marketing Club in my University. I have taken several writing intensive courses, to further aid in career choice. As well as taken Speech courses and several theater workshops to further strength in my major.
Work Experience
Social Media Coordinator
magicphotodesign.com Maintenance
Houston, TX
May 2011 to Present
Responsibilities
Basic SEO Practices, key words selection, blogging and gaining trust rank and link building.
Basic Practices in, Word-Press, Constant Contact and HTML/ HTML editors.
Develop and manage online marketing campaign for REMCO Maintenance LLC, productively driving brand consciousness, engagement and traffic to social media pages.
Achieve a strong, visible social media presence and develop concepts with viral potential. Continuously monitor online public relations and ensure the success of clients programs.
Skills Used
Web Blogging
SEO
Social media practices
Dark posting
Accounting
Excel
Constant Contact
I.T
Wordpress
Social Media Coordinator
Professional Land Management
December 2008 to Present
Responsibilities
Serve as the primary point of contact for campaign-related tasks including reviewing creative specs, scheduling, building, troubleshooting, analytics, and campaign implementation, which requires a mastery of our technology platform
Take a proactive approach to account and relationship management with the goal of providing superior web blogging, web content and customer experience
Develop and implement appropriate project management to ensure timely execution
Liaise with our media, development, and creative teams to meet our goals
Accomplishments
Increased Social Media awareness over 100%.
Accumulating likes at a rapid speed.
Intern to head of Social Media Team
Skills Used
Marketing
Management
Web Blogging
SEO
University of Houston Downtown
Houston, TX
June 2002 to December 2008
Ensure each customer receives outstanding service by maintaining awareness of all promotions and advertisements
Execute and meeting the daily operational, day-to-day goals and priorities assigned by corporate and uphold merchandising and store cleanliness standards
Participate in the processing of new shipments (mattresses) and help the sales floor maintain its layout, as well as set up any new corporate pentagrams
Aiding customers, training new employees, creating all the necessary sings for promotion, meeting all sales goals, and creating an cohesive team for the sales floor
Education
Masters of Arts in Teaching
Montclair State University -
Montclair, NJ
1998
Queen's Council Orientation Leader, Queen's University, Kingston
2000
BBA in Marketing
Brooklyn College -
Brooklyn, NY
2014
Skills
Management, Marketing, Microsoft Works, Social Media, SEO, Web Blogging, Wordpress, Constant Contact.
Skills
Microsoft Office Suite programs.
Exceptional administrative, managerial and customer skills. Strong organizational, good research and problem solving skills, excellent communication in public speaking and interpersonal skills.
Fluent in 2 other languages including French and Italian.
Recommendations upon request.
Market Manager
To have an opportunity to work for an organization in which ideas and creativities are exchanged by methods and means to promote a favorable relationship with the public.
Work Experience
NV Market Manager
Gizmo Beverages
Las Vegas, NV
January 2012 to September 2013
Responsibilities
Effectively manage Gizmo Beverages (Tea of a Kind) NV regional market; work directly with distributor staff to spearhead channel sales growth both on and off premise: (i) conduct brand information and category trainings for all SWS sales consultants and managers; (ii) manage an account list of 150 key relationships in Las Vegas/Reno territory; (iii) work with SWS Brand Manager and all teams to implement incentives and monitor correct inventory levels
Coordinate programing, selling and training ; conduct retail account education and wait-staff training programs for broad-market accounts while generating “buzz” through special event activations
Work closely with Promotional Agency managing events and promotional budgets; provide recaps of all market activity
Developed and executed state market launch into Nevada – penetrated the market effectively in on and off premise channels – resulting in an average of 36% month after month growth in volume
Initiated marketing efforts through strike team activities, grass roots and guerilla marketing tactics – driving a 18% growth rate to social media platform awareness
Leveraged Hotel/Resort expertise and effectively penetrated the channel driving a 31% activation rate in last 6 months
Executed key account calls in both on & off premise channels to solicit retail buying loyalty and establish space, position, and new item introduction – resulting in an average of 26% volume growth rate
Accomplishments
Initiated marketing efforts through strike team activities, grass roots and guerilla marketing tactics – driving a 16% growth rate to social media platform awareness
Leveraged Hotel/Resort expertise and effectively penetrated the channel driving a 31% activation rate in last 5 months
Executed key account calls in both on & off premise channels to solicit retail buying loyalty and establish space, position, and new item introduction – resulting in an average of 27% volume growth rate
Catering and Restaurant Sales Manager
Ark Las Vegas Restaurant Corp
Las Vegas, NV
July 2010 to December 201
Develops and maintains relationship with established and prospective/key clients in order to produce group and/or convention business; accurately forecast all bookings; regularly review marketing plans accordingly which include, but are not limited to, evaluation of the following: Tourism/Hospitality industry media and publications, area competitor's product and prices, and city/state visitor statistics and market trends
Execute pre-qualification; establish files, issue contracts, process bookings and appropriate follow-up correspondence with clients; negotiates menu rates and function space within approved booking guidelines; confirm in writing to the client all requirements via sales contract.
Establish client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the restaurant to ensure that predetermined sales expectations are met or exceeded.
Conduct tours of banquet spaces (25, 000 Sq. FT) and multiple restaurants within the hotel; handle group details including the food and beverage program, menu selections, estimated and actual food and beverage revenue and set up requirements for food and beverage functions ; produce and distribute details for events including banquet event orders; Interact with other departments within the hotel.
Member Relations Director
Anthem Country Club
Henderson, NV
March 2009 to June 2011
(Position Eliminated)
Responsible in fostering relationship between members, their guests and potential members; Identify, complete and implement annual Club calendar of Members events (i.e. Easter, Mother's Day, Memorial Day, etc.).
Create events that drive club usage and retention, utilizing all resources to ensure success of all events requested by members' and their guests (Mother Daughter Spa Day, Father Daughter Dance, Summer Wine Tasting/Fall Wine Tasting, Cigar Rolling Brandy Tasting Event, etc. ).
Be responsible for Club's Member communications plan that includes but is not limited to, Anthem Daily, Email blasts, Newsletters, updating website, promotional collateral, Member media boards, displays and any other Member communication tool.
Sales and Promotional Manager
Monte Carlo
Las Vegas, NV
May 2008 to January 2010
Manage, supervise and coordinate all large party business activities and coordinating staff for all large party events at The Pub, 9,000 sq. ft facility.
Solicit new business through varies sales channels and execute site specific to direct sales plans.
Liaise with all customers on all aspects of large party events including but not limited to: site inspections, qualifying leads, menu planning, room set up, décor, entertainment and contracts.
Represent The Pub at Hospitality/Trade Show; manage a team of promotional girls to assist in driving business to The Pub; provide input into research, development, evaluation and implementation of new products, services, technology and processes to ensure The Pub's competitive position and in anticipation of changing guests' needs within the dynamic hospitality and gaming environment.
Executive Meetings Manager
Wynn Resorts
Las Vegas, NV
December 2006 to January 2009
Responsible for the corporate, association and incentive market in the U.S. Southeast, South America, Spain and Mexico, handling groups from 10 to 40 rooms. Execute pre-qualification and rate negotiations, establish files, issue contract, process and service bookings. Maintain frequent contact with established and prospective clients and execute appropriate follow up correspondence with clients. Continue client relationship through business and social scenery (i.e. site inspections, FAM [Familiarization Trips], dinners, shows and nightclub life).
Represent Wynn Las Vegas/Encore Las Vegas, over 270,000 SQ. FT of meeting spaces and over 4,750 guest sleeping rooms at networking socials, and presentations along with assistance in creating programs to improve room sales and to target soft and off peak periods. Also perform other duties and responsibilities as requested by the Senior Vice President of Hotel Sales.
Assistant Food & Beverage Manager @ The Grand Wok & Sushi Bar
MGM Grand
Las Vegas, NV
September 2006 to December 2007
Responsible for the daily floor & kitchen operations, requisition, open & close shifts including pre-shift briefing and logbook (AVERO); oversee all aspects of service, inventory control and labor management for more efficient and cost effective operation.
Manage & monitor fiscal budget, operations and marketing strategies to produce short & long term profitability; provide input into research, development, evaluation & implementation of new products, services and technology.
Catering/Conference Service Manager
Flamingo Hotel
Las Vegas, NV
July 2006 to June 2007
Responsible for group business composed between 15 to 120 rooms per night w/ function space and food & beverage events; manages all aspects of groups' bookings from coordinating transportation, obtaining rooming lists, guest rooms, pre-planning, meetings, food & beverage functions, billing, VIP requests, amenities, limos, Vendor Requests/Needs, A/V, shipping & handling and site inspection on 80,000 SQ. FT. of meeting spaces.
Work directly w/ clients on menu planning, room set-up, décor, cost and billing details and other requirement pertinent to their programs; host prospective clients visiting the hotel, to include customer entertainments such as dining & shows while ensuring necessary rooms & meeting facilities are reserved for site visits.
Hotel Catering Sales Manager
Southfork Hotel
Plano, TX
September 2004 to July 2006
Represent Hotel at trade shows; solicit new business through telephone calls, face-to-face and re-booking; create & implement incentives program with outside caters; assist with catering website for hotel; train catering and banquet staff; increase catering décor inventory by creating new themes and ideas for events.
Coordinate w/ front desk, reservation, banquets and kitchen in regards to clients' requests; assist clients to maintain their budget while maximizing hotel revenue; create and arranged details in menu selections for client's function; oversee day to day catering events operation; responsible for the social, corporate and SMERF market segment of catering.
Catering & Event Sales Manager/Assistant Manager
Mandarin Garden Chinese Restaurant
Dallas, TX
February 2004 to September 2005
Build and maintain steady clients through outside sales calls, telemarketing, mailing and establish rapport with potential clients through networking opportunities; develop strategies and promotions that aid in the increase of sales and following up on all potential sales opportunities; responsible for all aspect of catering and banquet operations; resolved problems for the catering and restaurant; maintain the finances of all catering events and catering requisitions; place and schedule catering supplies order with vendors while maintaining inventory for catering department.
Manage all the private and corporate clients; over saw the day to day execution of off-premise event; create and plan pricing for catering menus to fit clients' budget; create and assist clients' with their events (i.e. décor, theme and type of set-ups).
Catering/Sales Coordinator
Sportservice Inc. @ American Airlines Center
Dallas, TX
August 2001 to February 2003
(Seasonal)
Responsible for all the sales for catering function within the American Airlines Center, a 600,800 SQ. FT. Entertainment Arena; plan and coordinate private and corporate functions, Dallas Mavericks and Dallas Desperados games, and also service all incoming business booked by COC Event Planners and Dallas Mavericks/Dallas Desperados Account Executives.
Ensure that all Banquet Event Order (BEO) are done in a timely manner and distributed to all the appropriate departments; conduct weekly BEO meetings with Executive Chef, Sous Chef, and banquet manager to ensure all BEO's are followed per clients' needs; contact clients to determine catering needs, clarify customers' requirements and suggests alternative menus, theme, etc.; prepare proposals for clients, which outlines details of proposed functions; responsible for payments of event (set-up direct billing if applicable, extend credit to approve clients and collecting payments prior and/or after event).
Food and Beverage Supervisor
Hyatt Regency Dallas at Reunion
Dallas, TX
February 2002 to June 2003
Interact with sales, catering, and convention service departments by managing and coordinating Banquet Event Order (BEO) within the food & beverage departments and ensuring the best quality of food and beverage service in the hotel; responsible for tracking and forecasting the weekly revenue, update BEO's, menu analysis & promotion reports, track food/liquor requisitions; attend necessary pre-convention meeting, staff/food & beverage management meetings; involved with training to provide better quality of service and food & beverage.
Promote and coordinate events in the hotel restaurant outlets and Reunion Tower - Valentine, Amheiser Busch Fat Tuesday, Mother's Day, Easter, Prom, 4 July, Mary Kay Annual Convention, Homecoming, Thanksgiving, Christmas, New Year's Eve, USA National Soccer and Sunday Brunches.
Additional Information
Identify and generate sales with prospective clients that resulted in a mutual beneficial outcome; extensive experience and knowledge in management, guest services, sales and marketing and contract negotiation.
Organized events for charities, fundraisers, and vendors while actively participating in community activities to maintain awareness within community and create networking opportunities.
Strong administrative and management skills, the ability to multi-task, experience in promoting/coordinating various activities and able to communicate effectively both written and verbally; maintain customers satisfaction by investigating and resolving complaints.
Accountable for maintaining payments, purchase orders, inventory control, profit & loss, tracking & forecasting of weekly revenue, and budgeting; prepare and implementing actions plans; update career knowledge by participating in educational opportunities and maintaining personal networks.
Internet savvy, proficient in Microsoft Business Suite, Adobe Illustrator 9.0, Adobe Paintshop, Adobe Photoshop 6.0 and maintained accounts in food and beverage software systems (AVERO, AS400, Caterease, Daylight, DELPHI, LMS, FIDELIO, ACT, Eatec, Jonas, Meeting Matrix, Micros, OpenTable, RSVIP, QuickBooks, HSI and ALOHA).
Marketing, Social Media/e-commerce Coordinator
To obtain a buyer/fashion/marketing or social media position in a marketing agency/establishment or a clothing/apparel company and deliver impeccable results through diligent work and positive attitude. Furthermore my goal is to grow within this company and contribute to its future success.
Work Experience
Social Media/PR and Marketing Coordinator
Scala Eveningwear
Los Angeles, CA
April 2012 to Present
Responsibilities
Website maintenance including images uploads, press releases submissions, customer’s info, slideshows etc.
Social Media daily updates to develop brand awareness and recognition (Facebook, Twitter, Pinterest, Instagram and others)
Social Blogging and PR (stylists, celebrities, red carpet events)
Design projects execution and image editing (Photoshop)
Touch base with customers regarding catalog shipments, online editorials needs, stock check, shipping authorizations
Constant contact with website developers and creative designers
Coordinating e-catalogs creation requirements submissions for each season
Creative utilization of email blast websites using promotional strategies for marketing purposes and reaching out to customers
Assisting in preparation of samples for Market shows and photo shoots assistance
Accomplishments
Successfully created email marketing campaigns for brand recognition, increase in sales and social engagements.
Implementation of creative content to achieve marketing goals and customers involvement
Skills Used
Photoshop
AIMS
Adobe Acrobat Professional
Microsoft Office
Communication skills
Creative skills
Problem Solving skills
Spanish
Computer skills
Fashion Apparel Store Owner
Ebay Inc.
Los Angeles, CA
December 2011 to Present
Responsibilities
Selling men/s , women's, children's brand name clothing and accessories
Always researching for newest trends
Offering competitive pricing and best quality
Photoshoots of new merchandise and editing images
Customer service
Accomplishments
Increasing sales every year
customer retention and new followers
Skills Used
Photoshop
Internet research
Customer service skills
Wholesale/E-commerce Assistant
Avant-Garde Styles
Los Angeles, CA
October 2011 to May 2012
E-commerce support including photoshoots, picture editing and uploading, postcards and slideshow creation
Invoicing and inventory control and administrative work
Line sheet creation and merchandising showroom
Sample shipment and constant contact with Sales Reps
Handling current and potential wholesale customers’ correspondence, follow up and sales
Representing brand at trade shows
Sales and Marketing Executive
Roman Enterprise Trading Inc.
Los Angeles, CA
October 2009 to August 2011
Responsibilities
Wholesale selling of closeouts and clothing in bulk
Online Marketing development
Attending trade shows and customer acquisition
Managing correspondence and office duties
Meeting with buyers and closing sales
Skills Used
Computer skills
Communication skills
Office skills
Marketing skills
Merchandiser/Sales Associate
The Shop at Sports Club
Los Angeles, CA
October 2007 to September 2009
Assisted customers with purchases
Performed inventory control
Performed cashier/registry duties
Arranged merchandise
Oversaw transfers from and to other stores
Helped head buyer with purchasing decisions
Touch base with wholesalers
Education
Bachelors of Science in Business Management
The Fashion Institute of Design and Merchandising - Los Angeles, CA
2008 to 2010
Merchandise Marketing
Fashion Institute of Design and Merchandising - Los Angeles, CA
2006 to 2008
Fashion Design
Santa Monica College - Santa Monica, CA
2002 to 2004
Skills
Photshop, Fluent Spanish,Microsoft Office,Quickbooks,Inventory Control and Management,Research capable,problem solver,teamworker, Google Adwords, Facebook Advertising
Additional Information
OFFICE SKILLS
Microsoft Office Suite
Internet proficiency
Data Entry skills
Phone skills
Adobe Illustrator basics and flat sketching
Technical sketches by hand
Photoshop
AIMS Proficient
Adobe Acrobat Professional
Quickbooks software
INTERCULTURAL SKILLS
• Speak, read and write Spanish
• Very personable and outgoing
• Excellent communication skills
• Highly developed collaboration skills
PERSONAL SKILLS
• Very reliable
• Organized and punctual
• Extremely motivated and driven
• Problem solver
• Artistic and creative
• Very passionate about everything connected with fashion and marketing
• Good eye for new trends
References/ Portfolio: Available upon request.
Marketing Communication Specialist
Summary:
Over 7 year of experience as a Marketing Communication Specialist.
My experience in marketing, communications and overall life experiences make me a perfect candidate to represent the company to industry professionals.
Experience with creating informational marketing collateral materials, researching details for materials, gathering critical info for proposals/technical papers, working with other departments for materials, communicating with leadership when needed and media press release placements.
As the Marketing Communications Specialist for an entertainment management/security company, I excel in building customer confidence, creating company based materials, editing communications materials and website content development, both internal and external.
Experienced in designing and creating SEO qualified content for company website
Experienced in developing a communication strategy to promote the company to a variety of B2B clients or B2C clients
Increased clients social media sites from hundreds to tens of thousands fans worldwide
My verbal and written communication skills help me as an independent worker or within a creative team.
Worked well in a fast-paced environment with an effective ability to multi-task.
Extremely creative and articulate in a professional atmosphere.
Increasing social media presence for our clients from the hundreds to the tens of thousands.
Networking within industry circles to create beneficial, lasting and profitable working relationships
I have also written articles in various genres including entertainment, health, consumer retention, banking, sports, cancer and many others.
Work Experience
Business Communications/Marketing Professional
Global Entertainment Services, Inc
Diamond Bar, CA
2006 to Present
Business Communications/Marketing Professional
Created and developed the complete communications and business programs within the company.
I started the security consulting and communications company to provide tour and event security to artists and entertainers worldwide and to provide marketing and communication services to small businesses.
We provide freelance writing, client retention marketing, SEO website content creation and social media services that are all delivered with professional results.
Company services for businesses and artists:
Creating and managing all administrative, payroll, AR and accounting services with QuickBooks
Designing and creating SEO qualified content for company website
Developing a communication strategy to promote the company to a variety of B2B clients or B2C clients
Acting media contact person for company
Create and maintain social media sites for company's online presence
Trade show research, preparation and attendance for qualifying company exposure
Create, edit and distribute press releases and feature articles through online distribution site
Freelance writing, marketing and communication for all small businesses
Marketing/Communications Specialist
Optivus Proton Therapy, Inc
San Bernardino, CA
June 2005 to October 2007
I was responsible for the overall support of the marketing and sales efforts of the company.
I worked on the planning and implementation of all projects, events and promotions that support the marketing and sales function.
Accomplished these goals by:
Distributing sales and marketing materials to potential customers and clients while handling multiple projects at one time
Maintaining prospect/customer/partner information in the company CRM database, Salesforce.com
Collaborating with the development of marketing materials
Editing word documents and Power Point presentations for the marketing and sales departments
Coordinating, executing and participating in major national trade shows and various marketing events
Editing the content for our external and creating internal web site
Planning community activity for local charity and Optivus employees
Effectively and positively interfacing with medical professionals at trade shows while also communicating productively with employees
Attending trade seminars and classes to further skills in design, branding and event planning
Communications Specialist
iBank/Credentrust Software, Inc
Irvine, CA
October 2004 to June 2006
Created and put into operation the entire Communications Department for the company.
Working with an associate, we installed policies and programs to promote the company worldwide through website public relations and marketing campaigns.
Accomplished these goals by:
Creating media contacts online through Bacon's Media and Contact Module
Create, write and edit press releases and feature articles
Create, write and publish the company newsletter using a third party distribution company
Event marketing coordinator for trade shows
Proficient using Microsoft Office 2007; Word, PowerPoint and Excel
Promoting small business owners by marketing software worldwide
Administrative Assistant
Global Entertainment Services, Inc
Diamond Bar, CA
2000 to 2004
Education
BA in Public Relations
California State University - Fullerton, CA
2003 to 2005
Skills
Microsoft Office, Content Writing, SEO Website Content Creation, Research, Salesforce, Social Media Professional, Office Management.
Summer Marketing Intern
Highly motivated recent college graduate with public relations, marketing and customer service experience, seeking an opportunity to showcase my strength's in a professional environment.
Work Experience
Summer Marketing Intern
Advantage Concepts Marketing Inc.
May 2013 to September 2013
Accountable for my assigned company's' field marketing campaign
Responsible for brand integration into a local demographic, and increased its product awareness
Led a team, and was responsible for training and growth of those under my leadership
Implemented myself as the most consistent weekly performer among the other interns.
Public Relations and Online Marketing Intern
Advantage Concepts Marketing Inc.
May 2012 to September 2012
Responsible for monitoring and creating social media postings
In charge of updating Media Lists and contacts connected to them
Helped create strategies for event planning and fundraising initiatives
Assisted in client and donor relations and problem solving as they occurred.
Social Media Content Writer
Thirdoor Mobile Web
August 2009 to December 2010
Orchestrated social media marketing content based off client desires and campaigns
Handled client relations for web designers
Responsible for acquiring new cliental
Monitored analytics and social media traffic
Fitness Consultant & Gym Manager
Gold's Gym
February 2008 to July 2009
Responsible for operating gym on weekends
Handled membership relation issues
Accountable for increasing membership sales
Efficiently monitored hourly employees I was responsible for.
Education
Mass Communication
Towson University
September 2007 to March 2015
Towson University Public Relations Group.
Marketing Strategies
Work Experience
Marketing Strategies
Spotlight Marketing
Chicago, IL
June 2012 to Present
Formed lists of celebrities that could represent our specific products
Reached out to celebrities who sponsored our products indirectly
iMovie
Created video reels of different scenes where our products are clearly shown
Product Placement
Read scripts and provided recommendations as to where to place products in a scene
Reviewed scenes to determine if the scene appropriately represented the product
For example, ensured our client's phones were not used in scenes where someone was involved in drunk driving or a violent crime
General Office Work
Managed incoming phone calls and helped with various office duties
Excel Spreadsheets
Product Inventory - managed products for use in film and TV productions
Inventory of products we received and sent out * Managed lists of products and prices for the production companies
International Coffee Hour
2014
Socialized and helped transition international students
Family Learning Center
2011 to 2014
Tutored students in Elementary school whose first language was Spanish
Hostess
The Happ Inn
Northfield, IL
June 2010 to August 2011
Worked full-time in a fast-paced environment with a focus on customer satisfaction
Managed reservation system and assigned seating chart
College Activities
Campaign Volunteer
Registered Students
2009 to 2010
Around campus to vote
Promoted Student involvement in the election.
Pi Beta Phi Sorority
2008 to 2009
Arrow Spike 2009- assisted in organizing all sororities and fraternities to break up into a team and compete against each other to raise money for the charity "First Book".
Education
University of Colorado at Boulder - Boulder, CO
Bachelor of Arts in Communication candidate
College of Arts and Sciences
Environmental Club
New Trier High School - Winnetka, IL
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